• Housing Manager - Mental Health & Addictions

  • Job Description

    Job Title: Housing Manager - Mental Health & Addictions
    Work Site: Corporate Offices - 2750 E Hastings
    Status: Regular Full Time


    Reporting to the Director, Housing Services, the Housing Manager is accountable for working collaboratively with a broad range of community based service providers to develop multi-year housing plans and implement and evaluate the delivery of housing services.


    In this diverse role, the Housing Manager - Mental Health & Addictions:

    • Develops processes for maintaining and enhancing the inclusion of consumers and their families in the planning and delivery of housing services, with a special emphasis on ensuring the inclusion of the perspectives of population groups with unique needs;
    • Works in collaboration with the City of Vancouver on joint initiatives;
    • Provides supervision to VCH staff and work direction to the City of Vancouver team
    • Participates on the Mental Health and Addictions Management Team to develop policies, set priorities and contribute to systems thinking, strategic planning and resource allocation decisions as they relate to housing services;
    • Works extensively with municipal, provincial and federal housing partners in the development of new housing options and involves and engages community stakeholders in housing development; and,
    • Builds and maintains liaisons with community organizations and agencies, Ministry of Health representatives, other government agencies, municipal representatives, contracted service providers and other colleagues in the industry for purposes such as developing and sustaining partnerships, funding opportunities and effective service delivery.

    The House Manager is responsible for Mental Health Housing Services who handle access to mental health housing and the Community Transition Team that provides outreach to facilitate hospital discharges.




    • Masters Degree in a related discipline plus eight (8) to 10 year’s experience in housing and policy development, analysis and management of diverse non-profit community housing programs, preferably for individuals with a serious and persistent mental illness or addiction, or an equivalent combination of education, experience and training.


    • Knowledge of the principles of recovery in mental illness.
    • Maintains a comprehensive knowledge of housing principles, best practices and trends in not for profit community settings, particularly related to mental health and/or addictions housing, and a clear understanding of land acquisition, construction costing and municipal by-laws related to zoning and development.
    • Exercises diplomacy and persuasiveness when working with multi-disciplinary teams and individuals such as government representatives, stakeholders and citizen groups to attain/progress with program’s goals.
    • Exhibits strong interpersonal, public speaking and written communication skills and applies this expertise to a wide-range of housing issues when communicating verbally and in print with a variety of people at all levels and internal and external to the organization; disseminates information/advice that is appropriate to the intended audience.
    • Utilizes effective research skills and abilities to stay current with issues and trends in housing, in particular housing for individuals/groups with mental illness and addictions.
    • Demonstrates effective time management and program management skills to ensure projects/ initiatives/goals are realized in a timely manner.
    • Demonstrates broad knowledge and abilities in the use of the organization’s electronic systems, such as internet and email, and software programs such as databases to develop and maintain mental health and addiction housing information and spreadsheet and word processing programs to assist in program planning and evaluation and report writing, e.g. Annual Reports and other necessary ad hoc reports for the Director.
    • Exhibits effective leadership skills in areas such as analyzing complex relationship situations, developing and implementing plans to resolve issues, utilizing facilitation and consensus building and fostering collaborative working relationships.

    Please note:

    • Only short-listed applicants will be contacted for this posting.

    ***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.


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