• Social Worker - Women's Only Integrated Care Team - DTES

  • Job Description

    Job Title: Social Worker, Integrated Care Team/DTES
    Work Site: Heatley Community Health Centre - Women's Only Intensive Case Management Team - Vancouver, BC
    Status: Casual
    Start Date: As soon as possible
    Salary: $34.26 - $42.74 per hour
    Hours: Monday-Friday 1000-1800 / Weekends & Stats 0930-1730
    Reference#: 111639-etr



    VCH has been granted approval by BC Human Rights Tribunal to restrict hiring of staff/employees to this program to only women, including trans women.


    The DTES Women's Only Intensive Case Management Team is a new outreach team working out of the DTES to support the most marginalized and complex women who experience very real barriers in accessing services. The hours of work will be rotating 1000-1800 Monday-Friday & 0930-1730 weekends & Statutory Holidays. Note this is an 8 hr/day program operating 7 days/week/365 days/year.



    In accordance with the Vancouver Coastal Health (VCH) Strategic Framework and True North Goal’s vision for the Downtown Eastside (DTES) Second Generation Strategy, the Social Worker works to address client and family centred care needs supported by an integrated health service team and delivery model. Practices in accordance with the British Columbia College of Social Workers. The Social Worker practices respectively and within VCH policies, guidelines, and clinical practice documents. The Social Worker works collaboratively to coordinate a plan of care across multiple sites, clinics, and services within an integrated health service delivery model and interdisciplinary care team that includes primary care; mental health and substance use; private General Practitioner (GP) partners; and other Community Care Services. The Social Worker cares for clients and families who are experiencing health challenges such as, but not limited to, end of life, chronic disease, mental health and substance use and are adversely affected by the social determinants of health to coordinate a plan of care and support transitions between services. The Social Worker uses health management and/or self-care management principles to identify problems, address issues or variances from the plan of care in collaboration with the entire interdisciplinary team and any other health care services involved. The Social Worker acts as a resource for the DTES integrated team by providing information and support based on theory and practice related to clients with complex health care needs. The Social Worker provides direct care activities such as psycho-social assessing, planning, implementing, evaluating and documenting client care as part of the Integrated Care Team and collaboratively with other Community Care Services. The Social Worker establishes, maintains and enhances therapeutic relationships based on respect.


    Education & Experience

    • Master’s Degree in Social Worker plus two (2) years’ recent related experience providing care through a holistic mental health, substance use and primary care lens or an equivalent combination of education, training and experience.
    • Current full registration with the British Columbia College of Social Workers.
    • Valid BC Drivers License preferred.

    Knowledge, Skills & Abilities

    • Comprehensive knowledge of other health care disciplines and their role in client care.
    • Demonstrated ability in dealing with a variety of situations and responsibilities requiring initiative, creativity and professional judgment.
    • Knowledge of the principles and practices of a client and family centered recovery model in mental illness.
    • Knowledge and skills to provide care coordination to a select caseload of clients.
    • Knowledge of appropriate acts; e.g. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
    • Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people.
    • Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented
    • Broad knowledge of crisis intervention and supportive counseling skills.
    • Broad knowledge of mental health illness and treatment.
    • Broad knowledge of substance abuse and addictions treatment.
    • Broad knowledge of other facilities and community resources.
    • Demonstrated ability to conduct mental status exams and suicide risk assessments.
    • Demonstrated ability to provide care planning, supportive counseling, crisis intervention, and case coordination.
    • Demonstrated ability to communicate effectively, both orally and in writing, with clients and their
      families, colleagues, physicians, and other health care staff, both one-on-one and in groups. Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.
    • Demonstrated ability to establish workload priorities.
    • Demonstrated ability to adjust schedule to deal with unexpected situations.
    • Demonstrated ability to work independently and collaboratively as a member of a multidisciplinary team.
    • Demonstrated ability to provide consultation and leadership.
    • Demonstrated ability to problem solve and use critical thinking skills.
    • Demonstrated ability to deal effectively with conflict situations.
    • Ability to operate related equipment.
    • Physical ability to perform the duties of the position.
    • Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software.

    The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

    Only short-listed applicants will be contacted for this posting.

    ***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.


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