• Administrative Assistant 4 (Office Administration Certificate) - DTES

  • Job Description

    Job Title: Administrative Assistant 4 (Office Administration Certificate) - DTES 
    Work Site: 203-524 Powell Outreach Teams - DTES 
    Status: Regular Full Time
    Start Date: As Soon As Possible 
    Salary:  $20.82 - $22.77 per hour
    Hours: 0830-1630 Monday to Friday with Sat/Sun/Stats off 
    Reference#: 111465-etr


    Check out this "Work in the Downtown Eastside" video:https://careers.vch.ca/live-here/areas-of-care/dtes/



    Within the context of a client centered care model and in accordance with established vision and values of the organization, the Administrative Assistant is responsible to perform administrative/clerical support functions for a department and/or program. Screens and prioritizes incoming materials. Supervises clerical staff as required. Acts as a receptionist; answers telephone and greets visitors, determines nature of call/visit, takes or relays messages or provides general information about program, services and/or other community resources or refers to others. Provides assistance with recruitment requests; completes information for posting purposes according to procedure when directed to fill vacancies. Provides assistance with monitoring and analyzing program budget. Processes and/or monitors expenses. Performs word processing duties; drafts forms, prepares/types letters, memos, and reports. Transcribes assessments, case reviews, progress notes and summaries. Assists with web-site maintenance and other communication strategies including resources and communication bulletin boards; Compiles statistics, maintains timekeeping records, maintains departmental levels of stationery and makes arrangement for building and/or office equipment maintenance and repairs Maintains client charts. Schedules/arranges appointments/bookings for clients.


    Education & Experience
    Grade 12. Office Administration Certificate plus three (3) years recent related experience or an equivalent combination of education, training, and experience.

    Knowledge & Abilities
    Knowledge of general office procedures.
    Knowledge of medical terminology.
    Ability to type at 50 w.p.m.
    Ability to keyboard 6,000 keystrokes per hour.
    Ability to establish and maintain rapport with clients.
    Ability to communicate effectively/tactfully both verbally and in writing.
    Ability to compose business correspondence.
    Ability to plan, organize and prioritize.
    Ability to work under the pressure of interruptions and adapt to changes.
    Ability to problem solve and take initiative.
    Ability to work both independently and as a member of a multidisciplinary team.
    Ability to do basic mathematical calculations.
    Ability to operate related equipment.
    Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.
    Physical ability to perform the duties of the job.

    The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

    Only short-listed applicants will be contacted for this posting.

    ***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.


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