Vancouver Coastal Health

  • Receptionist

  • Job Description

    Job Title: Receptionist
    Work Site: Heatley Community Health Centre
    Status: Regular Full Time
    Start Date: As soon as possible
    Salary: $18.53 - $20.46 per hour
    Hours: 0900-1700
    Reference#: 108817-slo


    JOB SUMMARY:

    RECOVERY RESPECT RESILIENCE
    VANCOUVER COMMUNITY MENTAL HEALTH SERVICES IS COMMITTED TO COLLABORATING WITH CONSUMERS AND FAMILIES TO BUILD ON STRENGTHS, TALENTS AND INTERESTS IN ORDER TO FOSTER A COMMUNITY OF HOPE, GROWTH AND SELF-DETERMINATION.

    Reporting to the Office Manager, the Receptionist operates a switchboard, greets clients and visitors, and provides general clerical support services for physicians/therapists.

    QUALIFICATIONS:

    Education, Training & Experience

    • Graduation from a recognized business college or commercial education program, plus one year's recent switchboard and receptionist experience; or an equivalent combination of education, training and experience.

    Knowledge, Skills & Abilities

    • Some knowledge of medical terminology and some understanding of the mentally-ill.
    • Proven switchboard operation skills.
    • Proven word processing skills with a minimum typing speed of 60 net wpm.
    • Good interpersonal skills including tact, diplomacy and good judgment.
    • Demonstrated ability to deal with potentially difficult and volatile situations.
    • Demonstrated ability to work under pressure, to work with minimal supervision, to take initiative, to organize and prioritize workload and to meet deadlines.
    • Demonstrated ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff, to maintain confidentiality, and to communicate effectively both verbally and in writing.
    • Ability to work within a team environment, to adapt to new technology, and to operate standard office equipment.
    • Ability to carry out the physical demands of the job.

     

    This posting has been posted internally and externally concurrently. The Internal competition closes September 18, 2018.  External applicants will be considered after internals.


    The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

    Only short-listed applicants will be contacted for this posting.


    ***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.

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