Vancouver Coastal Health

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Ambulatory Booking Clerk/Secretary

Ambulatory Booking Clerk/Secretary

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Job Description

Job Title: Ambulatory Booking Clerk/Secretary
Work Site: Centre of Brain Health, Vancouver General Hospital
Status: Regular Part Time - Float-Permanent
Start Date: As soon as possible
Salary: $21.66 per hour
Hours: 0745-1545/ 0800-1600/ 0815-1615/ 0830-1630/ 0900-1700
Reference#: 107136-slo


JOB SUMMARY:

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, position provides scheduling/booking, clerical and reception functions for the area. Duties include scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and/or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information. Maintains client/patient charts entering data into a computerized system and updating statistics on client/patient attendance. Arranges for patient transportation. Provides clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software. Provides reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries. Answers and responds to phone messages or forwards callers to appropriate health care professional or other personnel. Maintains departmental equipment, supplies and filing systems. Performs timekeeping functions for designated staff as required.

QUALIFICATIONS:

Education & Experience

  • Grade 12.
  • Two year’s recent, related experience or an equivalent combination of education, training and experience. 


Knowledge & Abilities

  • Ability to deal with others effectively.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to keyboard at 55 w.p.m. 
  • Physical ability to carry out the duties of the position.

This posting has been posted internally and externally concurrently. The Internal competition closes July 20, 2018.  External applicants will be considered after internals.


The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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