Vancouver Coastal Health

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Program Assistant, Mental Health & Substance Use

Program Assistant, Mental Health & Substance Use

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Job Description

Job Title: Program Assistant, Mental Health & Substance Use
Work Site: Segal Pavilion: Joseph & Rosalie Family, Vancouver General Hospital
Status: Temporary Part Time - Term Specific Position (0.53 FTE) with end date of approximately October 26, 2018
Start Date: As soon as possible
Salary: $22.41 per hour
Hours: 0730-1130 Monday to Friday
Reference#: 106205-slo


Within the context of a client service culture and in accordance with established vision and values of the organization, works as part of an interdisciplinary team to provide administrative/clerical support. Receives verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries. Arranges meetings and attends departmental meetings to record notes or take minutes. Sets up and maintains filing systems, maintains timekeeping records and completes on-line purchase requisitions for equipment and supplies. Types/transcribes a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.


Education & Experience

  • Grade 12, supplemented with courses in medical transcription and two years of recent related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

  • Ability to type 55 wpm.
  • Ability to deal with others effectively
  • Ability to communicate effectively both verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

This posting has been posted internally and externally concurrently. The Internal competition closes June 20, 2018.  External applicants will be considered after internals.


The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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