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Clinical (Nurse) Support Coordinator, Systems

Clinical (Nurse) Support Coordinator, Systems

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Job Description

Job Title: Clinical (Nurse) Support Coordinator, Systems
Work Site: Pacific Spirit Community Health Centre 
Status: Temporary Full Time till April 2020 or return of incumbent 
Start Date: As Soon As Possible 
Salary: $39.91 - $48.92 per hour
Hours: 0830-1630 Monday to Friday with Sat/Sun/Stats off 
Reference#: 103406-slo


Practices in accordance with the College of Registered Nurses of British Columbia (CRNBC) and/or the College of Registered Psychiatric Nurses of British Columbia (CRPNBC), as well as within a client and family centered care model and the vision and values of the organization. Working in collaboration with relevant stakeholders supports the development, successful implementation and ongoing maintenance and evaluation of the clinical system for designated areas. Provides education and training for staff utilizing nursing, clinical systems knowledge and expertise, along with teaching and learning principles and processes. Consults, confers and collaborates with care providers, clinicians, educators, project team members, managers and technical staff to resolve clinical applications training and maintenance issues; provides and coordinates applicable follow-up activities. Collaborates with stakeholders in the planning, development and implementation of changes relating to designated clinical systems policies, procedures and standards. Uses clinical knowledge and expertise, strong facilitation skills, as well as knowledge of the technology to evaluate impact of policies, procedures and standards, to identify clinical issues arising from implementation and to ensure that clinical practice and clinical decision support guides the introduction of the new processes. Acts as a resource for change of practice with respect to implementation of additional systems/applications/tools, documentation, clinical protocols, care planning, quality indicators, outcomes and resource utilization groups. Measures performance and coordinates action plans with respect to individual and group learning needs.


Education & Experience

  • Baccalaureate in Nursing with a minimum of three years' recent related experience in the designated clinical, including one year's experience with the use of microcomputer hardware and software, computer based client care information systems as well as teaching/education experience in the development and delivery of training programs in a computerized care environment or an equivalent combination of education, training and experience.
  • Current practicing registration with the College of Registered Nurses of British Columbia (CRNBC) or the College of Registered Psychiatric Nurses of British Columbia (CRPNBC).
  • Valid driver’s license to operate a vehicle within the Province of British Columbia. Local area travel requires the use of a personal vehicle for which mileage is reimbursed.

Knowledge, Skills & Abilities

  • Broad knowledge of nursing theory and practice within a client/resident//family centered model of care.
  • Broad knowledge of CRNBC/CRPNBC’s standards for nursing practice.
  • Comprehensive knowledge of teaching and learning principles, methods and tools.
  • Comprehensive knowledge of nursing, procedures and standards of care. 
  • Comprehensive knowledge of clinical utilization of client care information systems.
  • Knowledge of clinical tools.
  • Demonstrated ability to effectively work with individuals and groups in a consultative/collaborative manner.
  • Demonstrated ability to assess learning needs, prepare training plans, develop instruction strategies and evaluate outcomes of training programs.
  • Demonstrated ability to teach, present, coach and mentor.
  • Demonstrated ability in the use of microcomputer hardware, software and communications.
  • Demonstrated ability to organize and prioritize workload in a self directed manner.
  • Demonstrated ability to work under pressure in a constantly changing environment.
  • Demonstrated ability to communicate effectively both verbally and in writing and to facilitate group process.
  • Demonstrated ability to set priorities and organize workload in collaboration with others.
  • Demonstrated ability to understand change dynamics and change management processes.
  • Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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