Vancouver Coastal Health

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Manager, Manager Essentials Program

Manager, Manager Essentials Program

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Job Description

Job Title: Manager, Manager Essentials Program
Work Site: HR - 601 W Broadway 
Status: Regular Full Time
Reference#: 103437-ale

Job Summary:

Reporting to the Director, this position leads the design, development, implementation, evaluation and continuous improvement of a multipronged orientation and education program designed to build the capacity of clinical managers to operationally manage their respective clinical settings to meet organizational targets, manage large spans of leadership, enhance patient care outcomes, and successfully implement transformational change. Builds expertise in operational management that includes staff, performance, patient flow, and financial management. Implements processes for conducting individual learning assessments and uses the information to tailor an orientation and an education program to meet to individual requirements within the context of their clinical area of focus. Leads coaching and mentoring to support implementation of new learning into practice and engages supervisors and operational leaders in planning and feedback opportunities as appropriate; thereby supporting the ability of clinical leaders to make effective operational decisions. Acts as a specialty resource for leadership and organizational development issues. Primary contacts are with Clinical operational Directors/ leaders, senior clinical/ professional practice leaders, educators, and Employee Engagement staff. Represents the team on internal/external working groups and committees as required.

Qualifications and Expertise:


  • Master’s Degree in a relevant discipline plus three (3) to five (5) years’ recent related experience as a clinical manager and/or director preferably with the acute and community care settings.


  • Demonstrated expert operational management experience in complex clinical settings; preferably in the acute care;
  • Demonstrated expertise and experience with applying adult learning principles and best practices related to educational programming in clinical settings
  • Demonstrated ability to provide senior advisory services and consultation to clinical managers utilizing strong communication skills and the ability to educate, mentor, coach, facilitate, persuade and influence.
  • Can quickly build relationships with internal stakeholders
  • Applies superior judgment and political expertise to communicate sensitive information to, and collaborate with, a variety of internal and external stakeholders.
  • Efficient, organized, hard- working; ‘get stuff done’
  • People person - appreciates and visibly supports down to front line level
  • Uses superior team building, problem solving, and conflict resolution skills to facilitate critical thinking and problem resolution.
  • Fosters creativity and innovation in strategic planning involving cultural shifts and large scale change.

Management Competencies:



  • You question actions inconsistent with our values.
  • You treat people with fairness and respect independent of their status or disagreement with you.

Performance Excellence:

  • You hire great people and expect great things from them.
  • You inspire others with your thirst for excellence.

Learning Organization:

  • You create an environment where people can flourish and grow.
  • You seek what is best for the health system, rather than the best for yourself or your group.

Courage to Innovate:

  • You challenge the status quo to improve quality and sustainability.
  • You take smart risks and make tough decisions without agonizing.

To Apply:

  • Qualified applicants only please submit a resume and covering letter quoting competition # 103437-ale.

Please Note:

  • Successful applicants may be required to complete a Criminal Records Review Check.
  • Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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