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Systems Support Assistant

Systems Support Assistant

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Job Description

Job Title: Systems Support Assistant
Work Site: Vancouver General Hospital 
Status: Regular Full Time 
Start Date: As soon as possible
Salary: $20.82 per hour
Hours: 0700 - 1500 Monday to Friday
Reference#: 102374-mal


Within the context of a client and family centred care model and in accordance with the established vision and values of the organization, the Systems Support Assistant is responsible for the administration and departmental support of computer based application systems in assigned areas of the hospital, by: setting up new users, updating and maintaining user access and permissions; providing orientation to new users and maintaining/updating various manuals such as training documentation; responding to user enquiries and identifying and resolving known, routine problems according to established procedures or vendor provided instructions. Maintains and updates a variety of computerized databases utilizing word processing and spreadsheet software packages. Generates standard reports and distributes to appropriate areas as required. Orders new and replacement equipment such as badges, clips, batteries and battery chargers as required.


Education & Experience

  • Grade 12, successful completion of recognized courses related to computer operating systems and two years' recent related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

  • Ability to keyboard at 20 w.p.m.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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