The Project:

The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations.

The Role

Reporting to the designated Manager/Director, the Business Analyst is an integral member of the team providing guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.

Through knowledge of the health system, the Business Support Analyst:

• Documents and analyzes processes;
• Gathers requirements;
• Performs best practice reviews; and,
• Gathers data to support and performs current state assessments and gap analysis on initiatives.

This role is focused on project planning and scheduling and in order to truly succeed, the Business Support Analyst liaises with a broad spectrum of clinical, IT and business stakeholders

Key Accountabilities will include:

• Creating and dynamically scheduling project plans 
• Liaising with stakeholders to understand project structures, policies, workflows, requirements and operations to identify, model and documenting business, process, and data requirements
• Acting as an advisor to the team(s) by assessing project risks, identifying risk mitigation strategies and opportunities and monitoring risk throughout the life cycle of the project. Recommends solutions to achieve goals and outcomes.
• Providing significant project management support to coordinate and monitor the project and key deliverables.
• Interacting with stakeholders at all levels, receiving input, and preparing reports for all levels of governance and stakeholders.
• Performing other related duties as assigned.

Qualifications and Expertise:

Qualifications:

• Bachelor’s Degree in Business Administration, Clinical Informatics or related discipline, plus a minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience. 

Expertise:

• Superior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues.
• Highly developed business writing and verbal communication skills with the ability to document work appropriately. 
• Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.
• Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.
• Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. 
• Technical writing experience is considered an asset. 
• Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. 
• Physical ability to perform the duties of the job. 

To Apply:

• Qualified applicants only please submit a resume and covering letter quoting competition # 101181-ale.

Please Note:

• Successful applicants may be required to complete a Criminal Records Review Check.
• Hours of Work may vary due to project requirements.
• Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.