|Job Title: ||Social Worker, Integrated Care Team - DTES|
|Work Site: ||Downtown Community Health Centre - Vancouver, BC|
|Status: ||Regular Full Time|
|Start Date: ||As soon as possible|
|Salary: ||$33.61 - $41.94 per hour|
|Hours: ||0800-2030 with rotating days off|
The Downtown Eastside neighbourhood (DTES) is home to nearly 18,000 residents, many with complex health and social challenges. The community dynamics and health needs have changed over the past ten years and VCH is developing a more integrated health system that will coordinate services around client needs. This includes working closely with community service providers to ensure provision of client-centered, evidence-based and cost-effective care within a cohesive network of community based health services. This new model will reduce silos of care, and improve service coordination for clients.
In accordance with the Vancouver Coastal Health (VCH) Strategic Framework and True North Goal’s vision for the Downtown Eastside (DTES) Second Generation Strategy, the Social Worker works to address client and family centred care needs supported by an integrated health service team and delivery model. Practices in accordance with the British Columbia College of Social Workers.
The Social Worker:
- Practices respectively and within VCH policies, guidelines, and clinical practice documents.
- Works collaboratively to coordinate a plan of care across multiple sites, clinics, and services within an integrated health service delivery model and interdisciplinary care team that includes primary care; mental health and substance use; private General Practitioner (GP) partners; and other Community Care Services.
- Cares for clients and families who are experiencing health challenges such as, but not limited to, end of life, chronic disease, mental health and substance use and are adversely affected by the social determinants of health to coordinate a plan of care and support transitions between services.
- Uses health management and/or self-care management principles to identify problems, address issues or variances from the plan of care in collaboration with the entire interdisciplinary team and any other health care services involved.
- Acts as a resource for the DTES integrated team by providing information and support based on theory and practice related to clients with complex health care needs.
- Provides direct care activities such as psycho-social assessing, planning, implementing, evaluating and documenting client care as part of the Integrated Care Team and collaboratively with other Community Care Services.
- Establishes, maintains and enhances therapeutic relationships based on respect.
Education & Experience
- Master’s Degree in Social Worker plus two (2) years’ recent related experience providing care through a holistic mental health, substance use and primary care lens.
- Current full registration with the British Columbia College of Social Workers.
- Valid BC Drivers License preferred.
This posting has been posted internally and externally concurrently. The Internal competition closes December 15, 2017. External applicants will be considered after internals.
Knowledge, Skills & Abilities
- Comprehensive knowledge of other health care disciplines and their role in client care.
- Demonstrated ability in dealing with a variety of situations and responsibilities requiring initiative, creativity and professional judgment.
- Knowledge of the principles and practices of a client and family centered recovery model in mental illness.
- Knowledge and skills to provide care coordination to a select caseload of clients.
- Knowledge of appropriate acts; e.g. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
- Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people.
- Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented
- Broad knowledge of crisis intervention and supportive counseling skills.
- Broad knowledge of mental health illness and treatment.
- Broad knowledge of substance abuse and addictions treatment.
- Broad knowledge of other facilities and community resources.
- Demonstrated ability to conduct mental status exams and suicide risk assessments.
- Demonstrated ability to provide care planning, supportive counseling, crisis intervention, and case coordination.
- Demonstrated ability to communicate effectively, both orally and in writing, with clients and their
- families, colleagues, physicians, and other health care staff, both one-on-one and in groups. Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.
- Demonstrated ability to establish workload priorities.
- Demonstrated ability to adjust schedule to deal with unexpected situations.
- Demonstrated ability to work independently and collaboratively as a member of a multidisciplinary team.
- Demonstrated ability to provide consultation and leadership.
- Demonstrated ability to problem solve and use critical thinking skills.
- Demonstrated ability to deal effectively with conflict situations.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.
- Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.