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Mental Health Program Assistant

Mental Health Program Assistant

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Job Description

Job Title: Mental Health Program Assistant
Work Site: South Mental Health Team, South Community Health Centre
Status: Regular Full Time 
Start Date: As soon as possible
Salary: $18.10 - $19.98 per hour
Hours: 0830-1700 including one hour unpaid meal break, Monday to Friday
Reference#: 099752-slo


Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works as part of an interdisciplinary team to provide administrative program support. Assists in the processing of referral requests; acts as a receptionist; arranges appointments and maintains and monitors client charts. Checks staff mileage expenses/travel claims, gathers and compiles statistical information, provides transcription services, word processes a variety of documents and correspondence, receives incoming/outgoing material, maintains inventory of program supplies, prepares program information packages, attends meetings and takes minutes, performs a variety of clerical duties, and engages in on-going team planning and program improvement.


Education & Experience

  • Grade 12.
  • Approved Medical Office Assistant program.
  • One (1) years’ recent related experience in a mental health and addictions worksite, or equivalent combination of education, experience and training.

Knowledge & Abilities

  • Knowledge of office practices and procedures.
  • Knowledge of program policies and procedures.
  • Knowledge of and proficiency in relevant software.
  • Knowledge of medical terminology.
  • Ability to keyboard 50 w.p.m. 
  • Ability to be sensitive, tactful and diplomatic with clients and the public.
  • Ability to work with clients living with mental illness and/or addiction.
  • Ability to communicate effectively both verbally and in writing. 
  • Ability to work effectively with others.
  • Ability to organize and prioritize work.
  • Ability to perform relevant calculations.
  • Ability to compile information.
  • Ability to work with frequent interruptions.
  • Ability to take initiative
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

This posting has been posted internally and externally concurrently. The Internal competition closes November 28, 2017.  External applicants will be considered after internals.


The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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