Vancouver Coastal Health

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Social Worker 2 - Case Manager - Home Health

Social Worker 2 - Case Manager - Home Health

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Job Description

Vancouver Coastal Health is world renowned for innovation and a focus on quality care and outcomes. The remarkable range of specialties places VCH at the forefront of career destinations for Nurses, Sonographers, Social Workers, Physiotherapists, Mental Health professionals and many other health care and allied professionals. Launch an exciting career with us where you can apply your skills and develop new ones alongside some of Canada's finest practitioners. Come for the job. Stay for the team.

Job Title: Social Worker 2 (Case Manager)
Work Site: West Vancouver Community Centre - Home Health (Multiple Sites) - West Vancouver, BC
Status: Temporary Full Time - Other Relief
Start Date: As soon as possible to approximately September 2018
Salary: $34.26 - $42.74 per hour
Hours: 0830-1630 Monday to Friday
Reference#: 096829-tbo



The Social Work Case Manager provides case management services and clinical and consultative social work services to a select population of clients and families/care givers experiencing brittle support systems, family conflict, social functioning and mood and behaviour issues.


Duties include conducting functional and psychosocial assessments, providing individual, family/care giver and group counselling services, maintaining client records and attending interdisciplinary clinical/case conferences. Identifies applicable community resources for clients, contributes to the effectiveness and development of community resources and plans with clients for their care and support in accordance with their health needs and chronic disease and self care principles.


Within a multidisciplinary team context, provides continuity of care across the continuum by liaising with team members, developing/evaluating care plans, coordinating and implementing clinical interventions, evaluating client outcomes based on client goals for care and coordinating ongoing care and supporting transition.


Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred education and research.


  • Master of Social Work from an accredited School of Social Work.
  • Three (3) years’ recent, related experience in case management working with geriatric clients and adults with chronic and acute illness.
  • Current full registration with the British Columbia College of Social Workers.
  • Valid BC Driver’s License. Local area travel requires the use of personal vehicle. 


  • Comprehensive knowledge and demonstrated ability to apply intensive case management principles.
  • Comprehensive knowledge and demonstrated ability to apply chronic disease management and health promotion principles.
  • Comprehensive knowledge of case management practice within a client and family centred care model for clients with complex health care needs.
  • Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
  • Demonstrated ability to conduct social and psychosocial assessments
  • Broad knowledge of systems thinking as it relates to the social work process.
  • Demonstrated ability to utilize mediation, conflict resolution and counselling skills.
  • Comprehensive knowledge of evidence based practice related to care of clients needing supportive case management.
  • Comprehensive knowledge of other health disciplines and their role in client care.
  • Comprehensive knowledge of other health and community resources related to the care of clients and care givers.
  • Comprehensive knowledge of adult education principles, methods and tools.
  • Broad knowledge of research process and methodology.
  • Demonstrates ability to problem solve using sound judgment in applying critical thinking skills within safe limits of client care.
  • Demonstrated ability to provide leadership and work direction.
  • Demonstrated ability to teach, coach and facilitate clients and families/care givers/care givers individually or in group settings.
  • Demonstrated ability to develop and implement project action plans and accomplish objectives.
  • Demonstrated ability to work independently.
  • Demonstrated ability to work collaboratively as a member of a interdisciplinary team.
  • Demonstrated ability to effectively communicate orally and in writing.
  • Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families/care givers, and staff of outside agencies.
  • Demonstrated ability to effectively deal with conflict resolutions.
  • Demonstrated ability to adjust to new or unexpected events.
  • Demonstrated ability to plan, organize and prioritize work in collaboration with others.
  • Demonstrated ability in conducting physical, mental, psychosocial/functional environmental assessments.
  • Demonstrated skill in the use of supplies and materials utilized in the provision of community based care service.
  • Demonstrated physical ability to perform the duties of the position.
  • Basic computer literacy to operate a computerized client care information system.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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