Come work as a Social Worker - Access and Discharge Coordinator with Vancouver Coastal Health (VCH) at the Tertiary Mental Health Regional Support team in Vancouver, BC! Apply now to join the team!

The Access and Discharge Coordinator is responsible for coordinating a centralized referral and access utilization system for Adult, Older Adult and Youth (aged 13-18) clients. Provides services for Youth, Adult and Older Adult Tertiary Mental Health & Substance Use Services including services to the LGBT2S (Lesbian, Gay, Bi-sexual, Transgendered, Two Spirited) youth population. Determines the effectiveness of access and discharge policies and procedures. Coordinates and maintains bed occupancy and wait list database and may be required to track Alternate Level of Care (ALC) service applicable for the designated program. Receives and reviews referrals for access to Tertiary Mental Health & Substance Use services. Monitors referrals from acute mental health / addictions and medical sites. Provides consultation and guidance to Mental Health & Substance Use teams, acute sites, other referral sources, families and service users on the interpretation and application of policies relevant to eligibility and access to tertiary bed resources. Facilitates timely admissions to appropriate bed resources. Serves as a liaison between service providers and health care teams, participates in rounds, collects related data, participates on relevant working groups/committees, participates in quality improvement activities and promotes awareness of Mental Health and/or Substance Use programs.

Education & Experience

• Current full registration with the British Columbia College of Social Workers (BCCSW).
• Master's degree in Social Work from an accredited university.
• Two (2) years' recent, related experience with youth (13-18) and adults including general knowledge of older adult Long Term Care facilities, tertiary services and/or mental health & substance use services, or an equivalent combination of education, training and experience.
• Valid BC Driver's License and access to a personal vehicle for business-related purposes.

Knowledge, Skills & Abilities

• Comprehensive skill and expertise in working with youth and adults with knowledge of older adult and Long Term Care, related to tertiary, acute and community mental health and substance use services.
• Demonstrated ability to identify variances and implement strategies that lead to desired outcomes.
• Demonstrated ability to work with diverse populations.
• Thorough knowledge of issues in providing services to Lesbian, Gay, Bi, Trans and Two Spirit populations.
• Knowledge of barriers for the LGBT2S population to access mental health and substance use programs/services.
• Proven ability to effectively plan, implement and evaluate patient care outcomes.
• Knowledge of hospital and facilities policies, procedures, and standards of care.
• Knowledge of other health care disciplines and their role in patient care.
• Demonstrated ability to facilitate the development of critical thinking and clinical decision-making skills in others.
• Ability to communicate effectively with co-workers, physicians, and other health care staff, either one-on-one or in groups.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to function as a team member, leader, and facilitator.
• Demonstrated ability to establish workload priorities in collaboration with others.
• Demonstrated ability to provide effective consultation.
• Demonstrated ability to work independently and in collaboration with others.
• Ability and skill to operate related equipment, and in techniques appropriate to assigned clinical area.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties and responsibilities of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.