Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.

The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr.

Come work as a Patient Care Coordinator/Educator with Vancouver Coastal Health (VCH) at the Heiltsuk Hospital in Bella Bella, BC! Apply now to join the team!

 

Coordinates patient care activities in a defined area of clinical expertise and provides leadership and guidance to designated staff. Facilitates efficient patient flow and patient access within and between units/programs/clinics. Ensures a high standard of patient care by acting as a clinical resource for staff, supporting staff training and development and providing leadership and support to the interdisciplinary team. Provides educational services including individual and group learning assessments and develops, implements and evaluates education programs and resources using specialized theory and knowledge of care and adult learning principles. Assists the Manager with performing administrative duties and coordinates staffing, scheduling and clinical research activities, ensuring optimal use of patient care resources. Promotes education and research. Consults and collaborates with interdisciplinary team members, the leadership team and other health care professionals/providers to achieve excellence in patient and family centered care and enhancement in the quality of life.

Practices within the context of a client and family centred care model, and in accordance with the British Columbia College of Nursing Professionals (BCCNP) standards of practice and code of ethics for registered nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the client and family centered care model.

 

ABOUT BELLA BELLA, BC:

 

Bella Bella is a beautiful island community off the central coast of British Columbia, 690 km north of Vancouver. It is surrounded by a magical world of channels, inlets and old growth forest. It is home to salmon, orcas, humpbacks, bald eagles and the other denizens of the Pacific Northwest. The climate is mild and the area is a paradise for kayaking, sport fishing, hiking and photography.

The Heiltsuk Hospital in Bella Bella has 7 acute beds, 7 long term care beds and a 4-bed emergency department open 24/7, along with Laboratory and Diagnostic Imaging services. It offers telehealth services as well as speciality clinics. Heiltsuk Hospital also has an Intensive Case Management team for mental health and substance use. There is a medical clinic and a pharmacy located in the hospital. The healthcare team consists of Physicians, RNs, LPNs, PCAs, Laboratory and Radiology Technologists, Combined Lab/X-Ray Technologists, Pharmacist, Pharmacy Assistants, and Support Services Personnel.

 

Heiltsuk Hospital is located on the traditional territories of the Heiltsuk Nation. It is one of the only provincial hospitals located on a reserve in all of Canada.

 

For more information regarding work on a reserve, please refer to this link: https://www.canada.ca/en/revenue-agency/services/indigenous-peoples/information-indians.html

Education & Experience

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Completion of post basic specialty nursing certificate/program if applicable and three (3) years' recent, related experience in the designated clinical area including one (1) year's related administrative/supervisory experience and one (1) year’s related teaching experience and/or group facilitation or an equivalent combination of education, training and experience.
• Valid BC Driver's License may be required as local area travel may require the use of a vehicle, and will be noted on the posting.

Knowledge, Skills & Abilities

• Knowledge of evidence informed nursing practice related to designated clinical area.
• Demonstrated ability to provide leadership, supervision, work direction and consultation.
• Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies, either one on one or in groups.
• Demonstrated ability to teach, demonstrate, facilitate and coach.
• Demonstrated ability to develop and deliver educational materials for staff/patients/clients and families based on educations theories, principles and best practices.
• Demonstrated ability to promote a supportive and creative learning environment.
• Demonstrated ability to establish workload priorities in collaboration with others.
• Demonstrated ability to provide effective consultation.
• Knowledge of other health care disciplines and their role in patient care.
• Broad knowledge of hospital policies, procedures and standards of care.
• Demonstrated ability to work independently and in collaboration with others.
• Demonstrated ability to set priorities, problem-solve, adjust to unexpected events and deal with conflict.
• Demonstrated ability to function effectively and efficiently in emergency situations and guide others in order to deliver quality patient care.
• Demonstrated ability to lead change and support staff through transition.
• Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analyses methods.
• Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.
• Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet and database software applications.
• Demonstrated skill in CPR techniques.
• Demonstrated physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

 

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.