Vancouver Coastal Health

Mental Health & Substance Use Intake Clinician

Job Description

Job Title: Mental Health & Substance Use Intake Clinician
Work Site: Access Central - Vancouver, BC
Status: Regular Full Time
Start Date: As soon as possible
Salary: $31.99 - $39.98 per hour


Days Off: Saturday, Sunday, Stats

Reference#: 174610-jem


Come work as a Mental Health & Substance Use Intake Clinician with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Mental Health & Substance Use Intake Clinician to join the team at Access Central in Vancouver, BC. Apply today to join our team!


As a Mental Health & Substance Use Intake Clinician you will:

  • Work as a member of an interdisciplinary team to conduct the intake functions for the designated treatment program to ensure linkages between client and the appropriate resources occurs.
  • Perform initial screening, triage and referrals based on client needs, urgency of request and best practices to determine the appropriate treatment and educates and provides consultation to client/family.
  • Provide information to health providers and the general public, establish and enhance relationships/communication within Vancouver Community and other community resources, prepare and maintain client records, maintain and provide accurate intake/referral data and statistics, participate in team meetings and continuing education, and engage in on-going team planning and quality improvement.


Education & Experience

  • Baccalaureate Degree in a related Health Science discipline (such as Counseling, Social Work), and three years recent related experience or an equivalent combination of training and experience.
  • Registration with Provincial licensing/governing body of profession if applicable.

Knowledge & Abilities

  • Broad knowledge of other facilities and community resources.
  • Broad knowledge of other health care disciplines and their role in client care.
  • Broad knowledge of adult education principles, methods and tools.
  • Demonstrate knowledge of substance-use recovery services in the community and across British Columbia.
  • Demonstrate Knowledge of health inequities and discrimination faced by designated client population.
  • Demonstrate knowledge of the principles of harm reduction in a health care setting.
  • Demonstrate knowledge of strengths based, client centered approach and ability to incorporate into practice.
  • Demonstrate knowledge of Indigenous Cultural Safety.
  • Demonstrate knowledge of traditional healing practices.
  • Demonstrate knowledge of trauma-informed practice.
  • Demonstrate knowledge of substance-use recovery model.
  • Knowledge of LGBTQ2S+ services and programs in the community.
  • Broad knowledge of legislation and government policies and procedures that relate to client population.
  • Demonstrate knowledge of recovery community agencies, health care agencies and a range of service options available to the designated client population.
  • Demonstrate knowledge of case- management approach.
  • Ability to utilize strategies to reduce barriers to care for the designated client population.
  • Knowledge of facilitation and conflict resolution techniques.
  • Demonstrated ability to build and maintain relationships with a variety of individuals/service providers.
  • Ability to establish and maintain supportive, trusting and professional relationships with clients and allies in individual and group settings.
  • Ability to establish, maintain and facilitate effective working relationships with colleagues and other service providers.
  • Ability to prepare and maintain a variety of charts, records and reports.
  • Demonstrated ability to establish workload priorities.
  • Ability to communicate effectively, both orally and in writing, with clients, their families and service providers.
  • Demonstrated ability to work both independently and collaboratively as a member of a multidisciplinary team.
  • Demonstrated ability to adjust to new or unexpected events.
  • Ability to perform a range of needs assessments.
  • Demonstrated skills in building partnerships with service providers.
  • Demonstrate skills in basic computer literacy.
  • Demonstrate knowledge of applicable legislation as it related to the rights and protections of individuals.
  • Ability to operate related equipment.
  • Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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