Vancouver Coastal Health

Director, Special Projects - Workforce Planning - VCH Vancouver CST Implementation Team

Job Description

Job Title:
Director, Special Projects - Workforce Planning - VCH-Vancouver CST Implementation Team 
Work Site: Vancouver General Hospital 12th & Oak

Start Date:



Temporary Full Time

As soon as possible untill approximately December 2023

Days off: Saturday, Sunday, Statutory Holidays

Salary: $54.19 - $77.90 per hour
Reference#: 175414-lmo

Come work as a Director, Special Projects - Workforce Planning - VCH-Vancouver CST Implementation Team- with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Director, Special Projects to join the CST Project Site Implemntation team. Apply today to join our team!


The Director, Special Projects acts as a key member of the VCH-Vancouver CST Cerner Implementation team. This role will focus on workforce planning, development and execution of the peer mentor strategy, development and execution of the cutover strategy as well as partnering to lead other key streams of work. The focus of the role will be on upcoming ambulatory cycles for VGH as well as the UBC Hospital CST Cerner Implementation. The ideal candidate will have a combination of operations and project experience, with a knowledge of how information systems enhance care delivery.

Reporting to the Vice President for Vancouver Acute Community of Care (CoC), the Director, Special Projects performs a key leadership and project management role for the Clinical & Systems Transformation (CST) Project. This project involves large-scale reviews of practices, procedures and systems leading to the enhanced integration of services, better service delivery, improved customer satisfaction, development of new programs, and the delivery of cost-efficiencies for VCH and partner organizations. He/she provides leadership in the development and implementation of detailed project charters and plans, decision support, health planning, and the assessment of the climate for change. The Director provides direction to project resources to ensure that the project scope of work is completed on time and on budget. He/she leads others toward the achievement of project goals through effectively communicating the project vision, coordinating resources, advancing priorities, and promoting collaboration and commitment of key stakeholders. The Director supports project work groups and committees and is the key point person for achieving integration of project findings/recommendations. Key contacts are with senior leaders across VCH, as well as stakeholders at all levels to consult, negotiate and ensure commitment to project goals. Liaises with external agencies such as the Ministry of Health for planning and reporting purposes.

As a Director, Special Projects - Workforce Planning - VCH Vancouver CST Implementation Team with Vancouver Coastal Health you will:

  • Lead the development and implementation of innovative and creative approaches, opportunities, initiatives, and projects for delivery of high quality, value added and efficient services, to support long term strategies and effectively address customer needs and expectations.

  • Create project plans and promotes effective project management including establishing project charter, objectives, timelines and critical path, collaboration with stakeholders, engagement of appropriate resources, facilitation of project activities, progress monitoring, problem resolution, and recommendations to senior management team.

  • Provide best practice expertise to VCH and partner organizations through strategic and operational planning, research, evaluation, forecasting/model development, complex feasibility studies, and business cases associated with large-scale reviews of practices, procedures and systems.

  • Ensure that effective processes are in place to assess project risks, identify risk mitigation strategies and monitor risk throughout the life cycle of the project.

  • Assume responsibility for project management of specific initiatives from conception through to implementation and post-transition, including preparing and issuing Requests for Proposals (RFPs), reviewing responses, recommending consultants to be retained, supervising consultants' contracts as appropriate, and ensuring adherence to project timeframes and budget.

  • Develop and successfully manage project budgets within the context of operational demands and environmental and resource constraints.

  • Lead and manage multidisciplinary project teams, sets priorities, assigns work and monitors to ensure teams meet deadlines and objectives.

  • Foster effective relationships across VCH to maintain sponsorship support for project initiatives and activities, keep relevant stakeholders aware of project status, and create partnerships and opportunities for development of new projects.

  • Develop and strengthen external linkages with community, various levels of government, education institutes, other health regions, and other health related organizations to promote the exchange of information and ideas.




Education & Experience

  • Masters degree in Health Services Administration, Business Administration or related masters degree.
  • 10 years’ recent, related experience that includes hospital budgeting, managing strategic and operational projects, and facilitating and managing consultation processes with a wide range of stakeholder groups (including the public, senior and middle management, physicians and staff).
  • Current registration with relevant professional College/Association, if applicable.
  • Demonstrated commitment to on-going learning and professional development.

Knowledge & Abilities

  • Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect.
  • Inspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness.
  • Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.
  • Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
  • Uses sound business acumen to manage the fiscal resources of assigned projects/services in a manner that is financially responsible and consistent with overall goals of the organization.
  • Maintains a thorough understanding of available resources for projects and applicable stakeholder groups, provides feedback and detailed analysis on project processes and makes recommendations as required.
  • Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion.
  • Employs excellent verbal and written communication skills to effectively present information to relevant stakeholders at all levels of the organization.
  • Works independently and effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.


As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.



VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.


Please note: The duration of this temporary position is until approximately December 2023.

Please note that a resume is required to apply to this posting.

Hours of Work may vary due to project requirements.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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