Come work as a Senior Intake & Clinical Associate with Vancouver Coastal Health (VCH) in the Transition Services team at Vancouver General Hospital in Vancouver, B.C. Apply now to join our team! 

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, position works in a team-based environment and provides supervision and work direction to designated clerical staff. Is responsible for providing a variety of administrative, clerical and other related duties for designated team(s) in the operation of day-to-day activities and long range planning across multiple sites. Duties include preparing community and team intake referrals, nursing & allied staff rotations, maintaining staffing schedules and records on regular and relief staff and processing accurate timekeeping records. Maintains the designated team’s appointment calendar, screens incoming mail and calls, maintains the accuracy and integrity of statistical records and reports, arranges ongoing education lectures and processes petty cash reimbursements and education funding requests. Arranges and participates in meetings, prepares agendas and takes minutes. Prepares technical and non-technical material utilizing word processing, spreadsheets, graphics, database applications and clinical information systems such as MS Word, PowerPoint, Excel, Access, PCIS Last Word, CareConnect, e-Pro, MS-Outlook, LOKI and PARIS. Performs reception duties, maintains sufficient levels of general office supplies, oversees the modification, maintenance and purchase of equipment and sets up and maintains department filing systems.

Education & Experience

• Grade 12, graduation from a recognized secretarial program, plus three (3) years’ recent related experience, including one year in a supervisory capacity, or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to plan, organize and prioritize work.
• Ability to supervise.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.