Vancouver Coastal Health

Clinical Secretary

Job Description

Job Title: Clinical Secretary

Work Site:

Additional Sites:

Eye Bank, Vancouver General Hospital 

Eye Care Centre Ambulatory Clinics - Vancouver, BC

Status: Temporary Part Time (0.80 FTE)
Start Date: As soon as possible
Salary: $24.41 per hour


Days off: Saturday, Sunday, and statutory holidays

Reference#: 171001-jch


Come work as a Clinical Secretary with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Clinical Secretary to join the Eye Bank team at Vancouver General Hospital, Vancouver, BC. Apply today to join our team!

As a Clinical Secretary with Vancouver Coastal Health, you will:

  • Provide clinical scheduling and medical secretarial support to the Eye Care Centre such as scheduling and booking patient appointments in accordance with various health professionals' schedules;
  • Make adjustments to patient schedules in the event of cancellations;
  • Coordinate documentation required for patient visits;
  • Transcribe medical dictation such as diagnostic interpretation reports and fluorescein angiogram medical reports utilizing dictating equipment;
  • Type technical and non-technical material utilizing intermediate wordprocessing software;
  • Maintain records on patient visits and related material;
  • Prepare billing information and standard statistical reports utilizing spreadsheet software; and
  • Act as clinic receptionist in accordance with established procedures.


Education & Experience

  • Grade 12.
  • Graduation from an approved program as a medical secretary
  • One years' recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

  • Ability to keyboard at 45 words per minute.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2022.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.