Vancouver Coastal Health

Leader, Community Engagement

Job Description

Job Title: Leader, Community Engagement
Work Site: Vancouver General Hospital 12th & Oak


Start Date:



Temporary Full Time -until August 2023 

As soon as possible


Days off: Saturday, Sunday, Statutory Holidays

Salary: $41.36 - $59.46 per hour
Reference#: 168262-cmc


Come work as a Leader, Community Engagement with Vancouver Coastal Health (VCH)!

Reporting to the Regional Director, Public Affairs & Stakeholder Relations, and working in a collaborative team environment, the Leader, Community Engagement provides works within the Vancouver Coastal Health (VCH) Community Engagement team to enhance and promote stakeholder engagement in health service planning and decision-making.

The Leader is responsible for designing, implementing and evaluating VCH stakeholder engagement activities such as public and patient consultations to support organization and program strategy, as well as the development of digital engagement strategies to augment existing engagement processes.

The Leader works primarily with VCH regional teams as a resource to planning teams and organizational leaders in developing engagement strategies to support health systems improvement, planning, policy and strategy development.


As a Leader, Community Engagement with Vancouver Coastal Health you will:

  • Design, implement and report on engagement processes with key stakeholders.
  • Promote patient and public engagement in planning and decision-making within the health authority.
  • Assist in the development and implementation of digital engagement strategies to support public and patient participation in organizational and program planning and development.
  • Recruit, support and engage members of the Community Engagement Advisory Network.
  • Represent the CE department on internal and external working groups.
  • Develop and facilitates educational programs for staff related to patient and public engagement.
  • Conduct monitoring and evaluation of CE activities.
  • Develop and presents written and oral reports of CE processes and recommendations.
  • Carry out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
  • Perform other related duties as assigned.



Education & Experience

  • Bachelor’s Degree in a related field, such as community engagement, development or communications / marketing, supplemented by a minimum of 5-7 years’ experience in a role specializing in public/stakeholder engagement and consultation.
  • Certification from the International Association of Public Participation (IAP2) is considered an asset.

Knowledge & Abilities

  • Demonstrated ability to design, lead and evaluate a range of community engagement projects.
  • Knowledge of leading-edge public engagement practice including web-based engagement.
  • Knowledge of complex organizational and system dynamics in terms of involving multiple stakeholders; knowledge of community organizations and services; knowledge and understanding of socioeconomic determinants of health.
  • Superior communication, presentation and facilitation skills. Strong writing skills.
  • Demonstrated community and organizational development skills. Builds credibility, understanding and trust in the external community to assist VCH to meet its strategic directions.
  • Knowledge of qualitative and quantitative research methods and analysis, including questionnaire design, interviewing skills and content analysis.
  • Demonstrated ability to build cooperative and consultative partnerships with senior staff.
  • Demonstrated ability to independently determine appropriate levels of engagement with internal and external stakeholders while ensuring senior staff informed.
  • Demonstrated project management skills and ability to manage multiple projects simultaneously.
  • Demonstrated commitment to continuous quality improvement and innovation.
  • Demonstrated computer literacy and word processing skills.
  • Physical ability to perform the duties of the position.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.



VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2022.


Please note that a resume is required to apply to this posting.

Hours of Work may vary due to project requirements.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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