Vancouver Coastal Health

Total Care Worker - Older Adult Assessment & Treatment

Job Description

Job Title: Total Care Worker - Older Adult Assessment & Treatment 
Work Site: Older Adult Mental Health Assessment & Treatment, Willow Pavilion, Vancouver General Hospital
Status: Casual 
Start Date: As soon as possible
Salary: $25.83 per hour
Hours: Various
Reference#: 162674-anc


Come work as a Total Care Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Total Care Worker to join the the Older Adult Mental Health Assessment & Treatment team at the Willow Pavilion on the Vancouver General Hospital site. Apply today to join our team!


As a Total Care Worker at the Willow Pavilion you will:

  • Provide care to the older adult population who have acute deterioration or exacerbation of severe psychiatric symptoms with behavioural and psychological symptoms of dementia (BPSD) as well as physical care needs.
  • Work closely with the Program Coordinator and under the direction of the Nurse, Occupational Therapist, Physiotherapist and Social Worker, this position works with the interdisciplinary tertiary mental health team to carry out individual or group leisure activities and established nursing/personal care programs.
  • You will support your patients and clients by:
    • selecting and carrying out activities;
    • assisting the client with practising daily living skills;
    • accompanying clients on group outings;
    • observing and reporting client progress;
    • participating in unit discussions and in-services;
    • and performing nursing procedures such as administering suppositories and enemas and taking and recording temperature, pulse and respiration.
  • Provide personal care to clients such as bathing, grooming, dressing, toileting and feeding.



Older Adult Service is committed to creating and sustaining a culture of person centred care which emphasizes the unique perspective of each individual in order to achieve the best possible outcomes for that person to foster a community of compassion, empowerment and hope for these individuals.




Willow Pavilion is a Regional Tertiary Mental Health & Substance Use facility located on the Vancouver General Hospital Campus.  It is an advanced practice environment that offers wrap-around services to clients experiencing refractory psychiatric conditions. The interdisciplinary team includes occupational, physical, vocational, and recreation therapists and assistants, pharmacists, dieticians, social workers, nurses, rehabilitation workers, doctors, peer support workers and others



Education & Experience

  • Grade 12, graduation from a recognized Resident Care Attendant Program plus 2 years’ recent experience working with older adults with behavioural and psychological symptoms of dementia (BPSD) or an equivalent combination of education, training and experience.
  • Successful candidates will be required to successfully complete a Food Safe certification course during their orientation/qualifying period in order to be deemed to have successfully passed their qualifying period.

Skills & Abilities

  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize the work
  • Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2022.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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