Vancouver Coastal Health

Outreach Worker - Intensive Case Management

Job Description

Job Title: Outreach Worker - Intensive Case Management
Work Site: Mental Health / Substance Use, North Shore Mental Health, North Vancouver, BC
Status: Regular Full Time 
Start Date: As soon as possible
Salary: $26.42 - $28.63 per hour
Hours:

0830-1630

Days off: Saturday, Sunday, and statutory holidays

Reference#: 161294-ekw

 

Come work as an Outreach Worker with the Mental Health / Substance Use Team in North Vancouver, BC!

Vancouver Coastal Health is looking for an Outreach Worker to join the Mental Health Substance Use Team in the North Shore Mental Health Facility, North Vancouver, BC.  Apply today to join our team!

 

As an Outreach Worker with VCH, you will:

  • Provide support services to individuals and their families with accessing opioid agonist therapy and related support services.
  • Monitor clients by methods such as observing client’s health condition and environment.
  • Arrange, plan, escort and accompanies as necessary, designated/marginalized individuals on appointments, errands and other activities.
  • Create linkages to other community resources and programs.
  • Assists clients in accessing benefits or assistance as appropriate and provides brief planning and coordination on issues related to substance use, opioid agonist therapy, overdose prevention and harm reduction.
  • Under the direction of the Registered Nurse, administers medication to clients and provides medication reminders.
  • Liaises and works with community resources and healthcare providers.
  • Provides basic health-promoting information and promotes development of life-skills to clients.
  • Performs a variety of general clerical duties, attends meetings and participates in patient care planning and coordination.

QUALIFICATIONS:

Education & Experience

  • Diploma in Community Social Services and one (1) year related experience working with People who use substances and those suffering from complex mental health issues and/or an equivalent combination of education, training and experience.
  • Valid BC driver’s license and vehicle.
  • Cardiopulmonary Resuscitation (CPR).

Knowledge & Abilities

  • Demonstrated ability to work with marginalized and culturally diverse populations including those with substance use issues and mental illness.
  • Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.
  • Demonstrated ability to establish rapport with clients and families in order to explore issues that are beyond the initial presented concerns.
  • A working knowledge and familiarity with health and social service programs specific to the North Shore and more generally speaking in the Lower Mainland.
  • Working knowledge of harm reduction principles.
  • Crisis prevention/intervention and conflict resolution/de-escalation skills.
  • Excellent interpersonal and organizational skills.
  • Proven ability to work independently and collaboratively in a team environment as well as capacity to work in partnership with other community agencies.
  • Ability to communicate effectively both verbally and in writing.
  • Demonstrated skill in CPR techniques and First-aid.
  • Physical ability to carry out the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2022.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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