Vancouver Coastal Health

Family Peer Supporter

Job Description

Job Title: Family Peer Supporter
Work Site: Youth Mental Health & Addiction, North Shore Mental Health - North Vancouver, BC
Status: Temporary Part Time (0.7 FTE)
Start Date: As soon as possible until approximately June 2024
Salary: $23.27 - $25.45 per hour

1000-1800 / 0900 - 1700

Days off: Monday, Saturday, Sunday, Statutory Holidays and Alternate Fridays

Reference#: 160080-ekw

Come join VCH as a Family Peer Supporter with North Shore Mental Health in North Vancouver, BC!


As a Family Peer Supporter you will:

  • Work as part of an interdisciplinary team providing online and in person peer support services to caregivers/families supporting a youth or young adult who has experienced mental health or substance use challenges.
  • Provide a range of non-clinical, peer-based services to family and caregivers through sharing living/lived experiences including assisting in the navigation of the mental health/substance use system, accessing community family support, identifying available education and resource information, while providing individualized peer-based practical, emotional and social supports.
  • Facilitate peer-based groups and conducts peer information sessions and delivers services in alignment with Foundry’s Service Model.
  • Promote holistic family health and well-being by fostering the development of respectful, collaborative relationships with family members/caregivers, young people and service providers


Education & Experience

  • Grade 12, Completion of a recognized Peer Support Training Program.
  • Two (2) years’ experience as a parent or caregiver supporting a youth or young adult with mental health and/or substance use challenges would be considered equivalent.
  • Valid BC Driver’s License. Local travel may require the use of a personal vehicle.

Knowledge, Skills & Abilities

  • Demonstrated ability to maintain confidentiality, and work with personal and role specific limits and boundaries.
  • Demonstrated ability to use one’s lived/living experience to promote positive connections with families and caregivers at differing levels of engagement.
  • Demonstrated knowledge of mental health and substance use resources and community services.
  • Demonstrated ability in using a strength-based approach in sharing challenges and co-creating solutions.
  • Demonstrated skill in using computers including using technology-based solutions for service delivery, documentation, and viewing screening and assessment data.
  • Demonstrated ability to work with diverse populations and to recognize and respond appropriately to the needs of caregivers/families.
  • Knowledge of harm reduction principles and activities.
  • Knowledge of crisis intervention and conflict resolution.
  • Ability to develop, organize, coordinate, deliver, and evaluate individual and group activities.
  • Ability to establish and maintain rapport with caregivers/families.
  • Ability to observe and recognize changes in caregivers.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to work as part of an interdisciplinary team.
  • Ability to use effective interpersonal skills to establish/maintain effective working relationships with coworkers, the public and other agencies.
  • Ability to organize and prioritize.
  • Ability to analyze and resolve problems.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2022.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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