Come work as an Outreach Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Outreach Worker to join the Long Term Care Home Health team in Squamish, BC. Apply today to join our team!

As an Outreach Worker with VCH, you will:

• Work as a member of an interdisciplinary team to provide support services to individuals and their families such as administrative, financial and clinical support services.
• Monitor clients by observing client’s health condition and environment and arrange, plan, escort and accompany, as necessary designated/marginalized clients on appointments, errands and other activities.
• Create linkages with other community resources and programs.
• Assist clients with accessing benefits or assistance, as appropriate and provide brief planning and coordination on issues related to acute, chronic and palliative care needs and/or their caregivers.
• Under the direction of the Registered Nurse, administer medication to clients and provide medication reminders in accordance with established policy.
• Liaise and work with community resources and healthcare providers to provide basic health-promoting information and promote development of life skills to clients.
• Perform a variety of general clerical duties, attend meetings and participate in client care planning and coordination.

Education & Experience

• Diploma in Community Social Services and two (2) years’ related experience and/or an equivalent combination of education, training and experience.
• Current cardiopulmonary resuscitation (CPR) certificate.
• Valid BC Driver’s license and access to a personal vehicle for business related purposes, as required.

Knowledge, Skills & Abilities

• Demonstrated ability to work with marginalized and culturally diverse populations. 
• Working knowledge of Indigenous cultural safety.
• Working knowledge and familiarity with applicable health and social service programs. 
• Working knowledge of relevant legislation such as Income Tax Act, Patient Property Act, Power of Attorney Act, Wills Variation Act and other applicable federal and provincial statutes.
• Ability to work independently and in cooperation with others. 
• Ability to communicate effectively, both verbally and in writing. 
• Ability to organize and prioritize. 
• Ability to observe and recognize changes in clients including ability to establish and maintain rapport with clients. 
• Home management skills. 
• Ability to instruct. 
• Ability to analyze and resolve problems. 
• Conflict resolution and crisis intervention skills. 
• Advocacy skills. 
• Ability to operate related equipment. 
• Physical ability to perform the duties of the position. 

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2025.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.