Come work as a Regional Support Services and Project Manager, Waste and Laundry with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Regional Support Services and Project Manager, Waste and Laundry to join the Regional Food Services Team. Apply today to join our team!

As a Regional Support Services and Project Manager, Waste and Laundry with Vancouver Coastal Health you will:

• Be responsible and accountable for the planning and coordination of all support services across the health authority.
• Monitor and manage customer service for all delegated support services which may include all outsourced laundry & linen, and waste/environmental programs.
• Be responsible and accountable for understanding and implementing departmental policies and service standards, creating and leading key operational projects (as assigned) and supporting other colleagues.
• Be responsible for input to and maintaining the service and contract components of the vendor agreements.
• Together with other departmental leaders, the Manager is responsible for building and maintaining exceptional customer and operational vendor relations that deliver consistent performance to commonly required standards.
• Anticipate major changes at their site/facilities that impact services, and plan and implement mitigating strategies including participation in contract scope change with VCH Contract Management team.
• Participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Education & Experience

• Post secondary education and/or educational specialization in a support service field of expertise (Waste, Laundry/Linen) is required.
• Five (5) to seven (7) years’ recent, related management experience in a health facility, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Reasonable knowledge in contract management, and cost/benefit analysis
• Some understanding of contract law and commercial terms & conditions.
• Good experience in managing partner/vendor relationships.
• General knowledge of the BC Health Care Industry environment.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Effective leadership and communication skills to foster a respectful and motivating environment.
• Competently utilizes spreadsheet and word processing applications at an intermediate to advanced level and has a comprehensive knowledge of computerized purchasing systems, including e-commerce applications.
• Strong analytical, organizational, communication, interpersonal and administrative skills
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Physical ability to perform the duties of the position.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2025.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.