Come work as a Clinical Operations Supervisor with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Registered Nurse OR Registered Psychiatric Nurse to join the Public Health Nursing team as a Clinical Operations Supervisor in Squamish, BC.  Apply today to join our team!

As a Clinical Operations Supervisor with VCH you will:

• Administrate/oversee and provide supervision to designated staff and an interdisciplinary team of professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work practices, workload and staffing issues.
• Conduct Attendance Wellness, Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor. Recruits, hires, selects, mentors and retains staff.
• Oversee all aspects of care delivery and daily activities for the designated program/service such as, but not limited to, immunization clinics including mass vaccination clinics for emerging pathogens such as COVID 19.
• Ensure a high standard of care while overseeing and promoting interdisciplinary practice and ensuring a safe environment for staff.
• Liaise with key stakeholders on the achievement of quality indicators and program goals and objectives.
• Quality patient/client care is supported through a patient/client/family centred care model in accordance with established standards of professional practice and the vision and values of the organization.
• Recruit, hire, select, mentor and retain staff, conduct performance reviews, oversee new hire clinical experience and regularly meets with staff to provide continuous communication strategies, clarify performance expectations and determine training and development needs. Facilitates solutions to work problems/issues.

This position may be required to work at more than one location/site across assigned geographical areas.

Education & Experience

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Bachelor of Science degree in Nursing (BScN) from an approved educational institution and five (5) years’ recent related experience in a designated clinical practice area within a large complex health organization. Strong facilitation, conflict management and resolution skills that include three (3) years’ recent supervisory/leadership experience, or equivalent combination of education, training and experience.
• Valid BC Driver’s license and access to a personal vehicle for business-related purposes.
• Regional travel across assigned geographic areas may be required, and will be compensated in accordance with applicable collective agreement provisions.

Knowledge, Skills & Abilities

• Comprehensive knowledge of community health services including current trends, best practices and modalities of treatment.
• Broad knowledge of community health service delivery system, service mandates, referral guidelines, legislation and government policies.
• Strong facilitation, conflict management and resolution skills
• Demonstrated ability to conduct assessments, and to provide treatment planning and case coordination.
• Demonstrated ability to function as an effective leader, motivator, coach/mentor, and team member within an interdisciplinary setting.
• Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
• Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups.
• Utilizes strong critical thinking skills when making decisions, resolving issues/conflict
• Demonstrated ability to provide clinical and administrative supervision and consultation.
• Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
• Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues.
• Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
• Demonstrated ability to set priorities, organize work, and meet deadlines.
• Demonstrated ability to work effectively with community partners, regional and provincial committee members and with individuals from diverse backgrounds.
• Demonstrated skill in CPR techniques.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.