Vancouver Coastal Health

Clinical Coordinator (RN)

Job Description

Job Title: Clinical Coordinator (RN)
Work Site: Personalized Support and Stabilization (PSS) / Quick Response Team (QRT) / Transition Services, Richmond Continuing Health Services - Richmond, BC
Status: Regular Full Time - Baseline (1.00 FTE)
Start Date: SEP 20, 2021
Salary: $43.09 - $52.82 per hour
Hours: 0800-1600
Reference#: 151213-ach


Come work as a Clinical Coordinator with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Registered Nurse to join Richmond Continuing Health Services supporting the Personalized Support and Stabilization (PSS), Quick Response Team (QRT), and Transition Services teams in Richmond, BC. Apply today to join our team!


As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order) as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


As a Clinical Coordinator, you will:

  • Works within a PSS team based care model that supports patients/clients and their families/caregivers with transitioning from acute to community through the provision of time limited, intensive wrap-around and reablement care that increases self-reliance and functionality to live independently in their homes and community
  • Provides leadership, supervision and guidance to designated staff and coordinates work activities to ensure an efficient and high standard of care and effective utilization of client care resources to meet operational needs.
  • Facilitates successful resolution to customer service/patient/client relations issues.
  • Ensures a safe and healthy workplace for patients/clients and staff.
  • Provides clinical leadership and supervision to designated staff to achieve excellence in patient/client care.
  • Assists the Manager with a variety of administrative activities and provides direct health care services to clients as required.


Education & Experience

  • Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
  • Three (3) year’s recent clinical experience that is relevant to the specific clinical area of employment and two (2) years' recent supervisory experience or an equivalent combination of training, education and experience.
  • Valid BC Driver’s License required as local area travel may require the use of a personal vehicle.

Knowledge & Abilities

  • Comprehensive knowledge of community home health practice within population health approach.
  • Comprehensive knowledge of the British Columbia College of Nurses and Midwives (BCCNM) Standards for Nursing Practice.
  • Comprehensive knowledge of clinical practice related to care management and interventions and care of the designated client populations and the ability to integrate this knowledge within the interprofessional team and community agencies.
  • Knowledge of the Community Health Nurse of Canada (CHNC) competencies and standards of practice.
  • Basic knowledge of nursing standardised tests and measures.
  • Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated client populations.
  • Knowledge of provincial acts, regulations, and program policies and guidelines related to home and community care.
  • Knowledge of acute, chronic disease, palliative and health management and self-management support.
  • Knowledge of community resources available for client/family support and related health services.
  • Knowledge of transitions through continuums of care.
  • Comprehensive knowledge of other health care disciplines and their role in client care.
  • Knowledge of research, quality improvement, evaluation process and methodologies.
  • Demonstrated ability to provide leadership, supervision, and work direction.
  • Demonstrated ability to work collaboratively as a member of an interprofessional team.
  • Demonstrated ability to adjust to new or unexpected events.
  • Demonstrated ability to manage psychosocial and behavioural issues.
  • Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic and social media.
  • Demonstrated ability to manage effective communications with various levels internal to the organization and with partners external to the organization.
  • Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
  • Demonstrated effective interviewing techniques.
  • Demonstrated ability to apply Lean Management principles and project management skills.
  • Demonstrated ability to employ teaching/learning strategies to transfer knowledge to engage staff, primary care providers, clients/families in planning and self-management of care.
  • Demonstrated ability to promote staff morale, cooperation, assertiveness, creative planning for change and innovations, implementation of policies or other protocols and ongoing professional development of self.
  • Demonstrated ability to develop rapport, trust and ethical relationships with staff, clients/families, family care providers and other health care professionals.
  • Demonstrated ability to plan, organize, schedule and prioritize work.
  • Demonstrated skill in the use of medical equipment and supplies appropriate to designated area.
  • Demonstrated skill in techniques appropriate to health education.
  • Demonstrated skill in CPR techniques.
  • Basic computer literacy to operate a computerized client care information system.
  • Demonstrated ability to organize, analyze and problem solve.
  • Ability to operate related equipment including relevant computer applications.
  • Demonstrated physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.

To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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