• Works as part of an interdisciplinary team plans and supports Indigenous patient/clients who have been referred for solid organ transplant.

• Participates in the development of comprehensive treatment plans, provide brief supportive counselling and case management services.

• Provides navigational support through the health care system and advocacy to promote and maintain client access to a range of services.

• Establishes and maintains relationships with clients based on respect, provides support and access to spiritual and cultural supports.

• Collaborates with the interdisciplinary team and other community resources, liaises, and consults with internal/external physicians, governmental and community social service, and health agencies in facilitating client’s access to services.

• Participate in committees and meetings, engages in on-going team planning, development and quality improvement activities, and maintains and updates own knowledge.

Education & Experience

• Bachelor’s degree in a Health or Behavioral Sciences from a recognized program.
• Two (2) years’ recent related experience working with Indigenous Peoples in a healthcare environment, or an equivalent combination of education, training or experience.
• Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to individuals of Indigenous identity (First Nations, Inuit, Metis).

Knowledge, Skills & Abilities

• Demonstrated deep understanding of Canadian and Indigenous history, an understanding of the roots of harm (colonization and racism) and ongoing harms experienced by Indigenous Peoples.
• Comprehensive knowledge and demonstrated ability to provide culturally safe care, has completed Indigenous Cultural Safety Training.
• Demonstrated understanding and in-depth knowledge of First Nations, Inuit, and Metis Peoples and history.
•  Demonstrated understanding of provincial and federal guiding principles and documents, for example In Plain Sight report, and calls to action to eliminate Indigenous-specific racism in the health care sector.
• Demonstrated ability to identify and recognize current health care system gaps and barriers for Indigenous individuals and communities seeking health care.
• Demonstrated ability to identify and recognize power inequities within the healthcare system associated with ongoing impacts of colonialism. Knowledge of the Mental Health Act as it applies to the rights and obligations of clients and staff.
• Demonstrated knowledge and experience in Trauma and Violence Informed Practice.
• Demonstrated ability to apply strengths-based trauma informed principles to practice, has completed trauma informed training.
• Demonstrated knowledge and ability to apply a Harm Reduction approach to care.
• Demonstrated knowledge and ability to conduct assessments and integrate culturally appropriate interventions and practices into care embedding principles of cultural safety.
• Demonstrated knowledge or experience in mental health and substance use, and to provide treatment planning and case coordination.
• Broad knowledge of other health disciplines and their role in healthcare.
• Broad knowledge of legislation and government policies and procedures that relate to the client.
• Demonstrated ability to be flexible and open to a range of treatment modules for substance use from abstinence and harm reduction.
• Demonstrated ability to plan, implement, facilitate, and evaluate cultural groups, as applicable. Demonstrated ability to facilitate team building. to work both independently and collaboratively, and ability to model and foster a positive, collaborative, and respectful team working environment.
• Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues using restorative justice approaches.
• Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
• Demonstrated ability to set priorities, organize work, and meet deadlines.
• Demonstrated ability to work effectively with community partners and with individuals from diverse backgrounds.
• Demonstrated ability to operate related equipment. Physical ability to perform the duties of the position.
• Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet, and e-mail software.
• Physical ability to perform the duties of the position.

The Indigenous Care Coordinator SOT (ICC-SOT), for the liver transplant program is a member of the interdisciplinary transplant care team and provides day-to-day support to self-identified Indigenous patients and their families who have been referred to the liver transplant program at Vancouver General Hospital. The focus of this role is Indigenous patients who have been referred for liver transplant, however, may also include Indigenous patients who have been referred for lung, pancreas, or islet transplant. The ICC-SOT provides support across care services and liaises with medical professionals and other healthcare providers on behalf of Indigenous patients and supports their longitudinal care. The ICC-SOT also supports access to appropriate traditional Indigenous cultural practices. This position acts as a resource for both Indigenous patients and healthcare providers.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff
• There are a number of scholarships and bursaries available to Emergency Department Nurses working with VCH

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.