Come work as Medical Coordinator with Vancouver Coastal Health (VCH)!

Reporting to the Program Medical Director for Vancouver Urgent and Primary Care Centers (UPCCs) at VCH- Vancouver Community, the Medical Coordinator provides clinical and administrative leadership for the UPCC nurse practitioner and physician team. The Medical Coordinator will work in partnership with operations manager overseeing clinical service delivery at the City Centre UPCC. Medical Coordinator and Operations Manager, together represent the City Centre team at external tables, and support implementation and development of VCH UPCC program service delivery locally. 

Please note: this is a part time medical leader administrative contract position of 0.2 FTE. A minimal clinical commitment to practice within the site is also expected, however it is not included in this leadership position.

As a Medical Coordinator with Vancouver Coastal Health, you will:

• Foster collaborative working relationships and effective team communication that support the clinical practice and ongoing development of UPCC physicians, nurse practitioners and VCH staff with an expectation on providing team based urgent & primary care.
• Ensure integration of medical practice at a local level by communicating both the strategic priorities of VCH and local operational goals.
• Work in collaboration with operations and clinical leads to identity, support and lead quality improvement initiatives
• Implement UPCC program strategy and initiatives in partnership with the Operations Manager and the local leadership team. Similarly, ensure engagement and communication with the provider team in relation to these priorities.
• The Medical Coordinator and Operations Manager each have individual as well as shared areas of accountability and decision making. They collaborate to advance site based service delivery within their individual and shared responsibilities, requiring close partnership and clarity of communication. 
• Adherence to accreditation and practice standards for safe delivery of high quality urgent and primary care.
• In conjunction with the operational manager partner, ensure adherence to legislation, safety standards and VCH policies to provide a healthy and safe environment for patients and staff.
• Coordinate and oversee an efficient, effective and comprehensive medical staff work schedule
• Recruit and retain locum and contracted physician and NP staff, in partnership with the Program Medical Director and NP Director.
• Co-ordinate the orientation and initial support for new medical staff joining their site
• Work with operational administrative support +/- operations manager to monitor/track the physician budget, invoicing, and contract delivery.
• Represent VCH and advocate for the work of the UPCC team as a medical leader in both internal & external settings.

Vancouver Community contributes to the health of Vancouver residents by providing a range of direct and contracted services including home care services (home health & home support), mental health services, substance use services, long term care, palliative care/end of life services, community geriatrics and both longitudinal and urgent primary care services.

Education, Licensing, & Experience:

• Nurse Practitioner applicants require eligibility for licensure with the BC College of Nursing and Midwives (BCCNM)
• Physician applicants require a Medical Degree and eligibility for licensure with the College of Physicians and Surgeons of British Columbia supplemented by medical leadership experience within a large health organization and a proven track-record in clinical practice.
• Demonstrated commitment to on-going learning and professional development.

Knowledge & Abilities:

• Use sound business acumen to develop and foster collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect.
• Apply conflict management skills and expertise to persuade and negotiate effective resolution of issues / disputes.
• Inspire a shared vision and align performance goals and objectives for medical staff to ensure a match with service delivery strategy, while maintaining group cohesiveness, motivation, commitment and effectiveness.
• Provide timely and appropriate advice and consultation utilizing effective targeted communication strategies to gain acceptance of recommendations and to facilitate effective decision-making and operations within the context of the medical staff by-laws.
• Build credibility, understanding and trust in the external community to assist the Communities of Care and VCH to meet its strategic priorities.

Interested in applying? Feel free to reach out to Ben Murphy, Executive and Medical Staff Talent Acquisition Advisor: medstaffcareers@vch.ca or click “Apply Now.”

Please note that a resume and cover letter are required to apply for this position.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.