Vancouver Coastal Health

Total Care Worker - Older Adult Assessment & Treatment

Job Description

Job Title: Total Care Worker - Older Adult Assessment & Treatment
Work Site: Older Adult Mental Health Assessment & Treatment, Willow Pavilion, Vancouver General Hospital
Status: Casual
Start Date:

As soon as possible

Salary: $25.83 per hour


Days off: Various

Reference#: 149854-anc


Come work as a Total Care Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Total Care Worker to join the the Older Adult Mental Health Assessment & Treatment team at the Willow Pavilion on the Vancouver General Hospital site. Apply today to join our team!


As per the current Public Health Orders, as of October, 12, 2021, all employees working in long term care, provincial mental health, and seniors assisted living facilities are required to be fully vaccinated for COVID-19. Proof of vaccination status will be required.


As a Total Care Worker at the Willow Pavilion you will:

  • Provide care to the older adult population who have acute deterioration or exacerbation of severe psychiatric symptoms with behavioural and psychological symptoms of dementia (BPSD) as well as physical care needs.
  • Work closely with the Program Coordinator and under the direction of the Nurse, Occupational Therapist, Physiotherapist and Social Worker, this position works with the interdisciplinary tertiary mental health team to carry out individual or group leisure activities and established nursing/personal care programs.
  • You will support your patients and clients by:
    • selecting and carrying out activities;
    • assisting the client with practising daily living skills;
    • accompanying clients on group outings;
    • observing and reporting client progress;
    • participating in unit discussions and in-services;
    • and performing nursing procedures such as administering suppositories and enemas and taking and recording temperature, pulse and respiration.
  • Provide personal care to clients such as bathing, grooming, dressing, toileting and feeding.



Older Adult Service is committed to creating and sustaining a culture of person centred care which emphasizes the unique perspective of each individual in order to achieve the best possible outcomes for that person to foster a community of compassion, empowerment and hope for these individuals.




Willow Pavilion is a Regional Tertiary Mental Health & Substance Use facility located on the Vancouver General Hospital Campus.  It is an advanced practice environment that offers wrap-around services to clients experiencing refractory psychiatric conditions. The interdisciplinary team includes occupational, physical, vocational, and recreation therapists and assistants, pharmacists, dieticians, social workers, nurses, rehabilitation workers, doctors, peer support workers and others



Education & Experience

  • Grade 12, graduation from a recognized Resident Care Attendant Program plus 2 years’ recent experience working with older adults with behavioural and psychological symptoms of dementia (BPSD) or an equivalent combination of education, training and experience.
  • Successful candidates will be required to successfully complete a Food Safe certification course during their orientation/qualifying period in order to be deemed to have successfully passed their qualifying period.

Skills & Abilities

  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize the work
  • Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.

To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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