Come work as a Community Liaison Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a graduate of a Community Health Worker Program to join our Long Term Care at Sunshine Coast Home Care Services in Sechelt, BC, as a Community Liaison Worker.  Apply today to join our team!

As a Community Liaison Worker with Vancouver Coastal Health, you will:

• Supports an integrated health service team and delivery model and provides support services to clients who have mental health and substance use/addiction issues.
• Works across multiple sites, clinics and services within an integrated health service delivery model and interdisciplinary care team that includes primary care, mental health and substance use, private General Practitioner (GP) partners and other community care services.
• Monitors clients, documents and provides verbal reports on observations in accordance with standard procedures or specific direction.
• Facilitates the use of community services/resources and provides information on community services.
• Liaises and coordinates services with mental health and substance use and other medical professionals.
• Plans, organizes, facilitates and co-leads groups as required, participates in the process of case planning, assists clients with the activities of daily living including maintaining personal hygiene and appearance, safety, shopping, budgeting and escorting clients to appointments.
• Acts as an advocate for clients and acts as a resource for the Integrated Care Team by providing information/support related to clients with complex health care needs.
• Establishes, maintains and enhances therapeutic relationships based on respect.

ABOUT SECHELT, BC

Sechelt is located on the traditional territories of the shíshálh (Sechelt) Nation and is approximately 50 km northwest of Vancouver. It is accessible from the mainland by a 40-minute ferry trip between Horseshoe Bay and Langdale, followed by a 25-minute drive along Highway 101, also know as the Sunshine Coast Highway. This charming seaside community is know for its natural beauty and is a popular destination for outdoor activities including sightseeing, boating, diving, camping, and mountain biking. There are also several municipal parks, plenty of eateries, locally owned shops, boutiques and galleries, and a golf course. Imagine a lifestyle where you are only a short walk or bike ride to work, you go home for lunch and you are home again in time for an activity or go for a hike AND watch the sunset - all before dinner. That is what Sechelt has to offer you!

Education & Experience

• Social Services Certificate or Diploma from a recognized College.
• (1) year’ recent experience in a community setting supporting clients within the relevant client population or an equivalent combination of training and experience.
• Valid BC Driver’s License and access to personal vehicle.

Knowledge, Skills & Abilities

• Knowledge of community, social and health resources, and services.
• Working knowledge of the social emotional and health-related problems encountered by the client population.
• Ability and willingness to learn and use appropriate strategies (e.g. harm reduction, recovery oriented, culturally safe and trauma informed care).
• Ability to engage and provide service to a culturally diverse population with a wide range of health challenges (e.g. mental health/substance use and HIV antiretroviral therapy).
• Ability to follow team direction regarding rights and obligations of staff/clients when providing care to clients that fall under legal acts such as adult guardianship, mental health and public Health.
• Ability to demonstrate and assist client with instrumental activities of daily living.
• Ability to establish and maintain rapport with clients.
• Ability to observe and recognize changes in clients.
• Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
• Ability to work independently and in cooperation with others.
• Ability to communicate effectively, both verbally and in writing.
• Ability to organize, prioritize and meet deadlines.
• Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
• Basic computer literacy to operate a computerized client care information system.
• Exceptional customer service and communication skills.
• Ability to work within a team environment.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.