Vancouver Coastal Health

Booking Clerk/Secretary

Job Description

Job Title: Booking Clerk/Secretary
Work Site: Operational Stress Injury Clinic, UBC Hospital - Vancouver, BC
Status: Temporary Full Time
Start Date:

As soon as possible

Salary: $23.40 per hour
Hours:

0830-1630

Days off: Saturday, Sunday, and statutory holidays

Reference#: 147923-nmo

 

Come work as a Booking Clerk/Secretary at Vancouver General Hospital!

Vancouver Coastal Health is looking for a Booking Clerk/Secretary to join its team at UBC Hospital. As a Booking Clerk/Secretary, you will provide scheduling/booking, clerical and reception functions for the Operational Stress Injury Clinic at UBC Hospital.

 

Your duties may include:

  • Scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and/or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information.
  • Maintaining client/patient charts, entering data into a computerized system, and updating statistics on client/patient attendance.
  • Arranging for patient transportation.
  • Providing clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.
  • Providing reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries.
  • Answering and responding to phone messages or forwarding callers to appropriate health care professional or other personnel.
  • Maintaining departmental equipment, supplies and filing systems.
  • Performing timekeeping functions for designated staff as required.

QUALIFICATIONS:

Education & Experience

  • Grade 12, two year’s recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

  • Ability to deal with others effectively.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to keyboard at 40 w.p.m.
  • Physical ability to carry out the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

WHY JOIN VANCOUVER COASTAL HEALTH?


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.

To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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