Vancouver Coastal Health

Crisis Response Nurse (RN/RPN)

Job ID 2024-127113
City Richmond
Work Location
Rich Mental Health Services
Mental Health Emergency Services
Supplementary Job Title
Care Monitoring
Home Worksite
30 - Richmond Community/RMHT
Labour Agreement
Nurses' Bargaining Association
200 - Nurses BCNU
Position Type
Job Status
Temporary Full-Time
Standard Hours / Week
Job Category
Salary Grade
Min Hourly
CAD $41.42/Hr.
Max Hourly
CAD $55.91/Hr.
Shift Times
Days Off
Position Start Date
As soon as possible
End Date
Position End Date - Incumbent
Position ends on the listed end date or upon the return of the incumbent.


The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr.

Job Summary

Come work as a Crisis Response Nurse with Vancouver Coastal Health (VCH)! We offer support to off-coast applicants needing to secure housing!

Vancouver Coastal Health is looking for a Crisis Response Nurse (Registered Nurse or Registered Psychiatric Nurse) to join the Mental Health Emergency Services in Richmond, BC. Apply today to join our team!


As a Crisis Response Nurse with Vancouver Coastal Health you will:

  • Provide mental health and addictions care to clients within the designated Program.
  • Work as part of a multi-disciplinary team in providing assessments, screening, triage, treatment and/or case management for individuals within the designated client population (i.e. depending upon program/department, adults or youth/young adult) experiencing urgent and emergent mental health and substance abuse problems.
  • Work in partnership with clients, families and relevant clinical care partners to ensure service provided is integrated across the continuum of care.
  • Provide emergency mobile crisis response as required;
    • Facilitate immediate hospital or detox facility admission if deemed necessary
    • Provide crisis intervention counseling, treatment planning, intensive case management and referral coordination
    • Initiate and participate in case conferences and case management meetings
    • Prepare and maintain client records
    • Provide consultative and direct services/care to clients, families, community health professionals/agencies, law enforcement, and/or schools, physicians and Emergency Room staff.
  • Participate in team meetings, continuing education, conferences, and/or corporate initiatives and engage in on-going team planning, development, evaluation and quality improvement activities.


Education & Experience

  • Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
  • Three (3) years’ recent related experience providing treatment services to individuals within the designated client population with mental health and substance use issues or an equivalent combination of training, education and experience.
  • Valid BC Driver’s License. Local area travel will require the use of a personal vehicle.

Knowledge, Skills & Abilities

  • Broad knowledge of nursing theory and practice within a client/family centered model of care.
  • Broad knowledge of BCCNM standards for nursing/psychiatric nursing practice.
  • Broad knowledge of mental illness and treatment applicable to the designated client population.
  • Broad knowledge of substance abuse and addictions treatment.
  • Demonstrated knowledge of hospital and community based resources and the ability to act as a liaison between services.
  • Broad knowledge of psychotherapeutic and counseling skills.
  • Broad knowledge of family systems theory.
  • Broad knowledge of community mental health services, resources, and referral procedures.
  • Knowledge of crisis intervention theory, Early Psychosis Intervention, and Attachment Theory.
  • Basic knowledge of legislation and government policies and procedures that relate to client.
  • Demonstrated ability to conduct mental health status exams and risk assessments, and provide treatment planning and crisis intervention for designated client population.
  • Demonstrated ability to apply knowledge of theory and practice to a case management process.
  • Demonstrated ability to establish rapport with multi-barrier client population.
  • Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
  • Demonstrated ability to establish workload priorities and to adjust schedule to deal with unexpected situations.
  • Demonstrated ability to work both independently and collaboratively as a member of a multidisciplinary team.
  • Demonstrated ability to problem solve.
  • Demonstrated ability to deal effectively with conflict situations.
  • Demonstrated ability to operate related electronic equipment.
  • Physical ability to perform the duties of the position.
  • Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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