Come work as the Vice-President, Clinical Quality & Safety with Vancouver Coastal Health (VCH)!

Reporting to the President & Chief Executive Officer of Vancouver Coastal Health (VCH), the Vice President, Clinical Quality & Safety (VP) is responsible for leading a transformational program of quality planning and improvement to create a patient- and client-centred, strategic approach to quality and continuous quality improvement. Overseeing a multifaceted portfolio, the VP fosters an organizational culture and capability of quality and knowledge translation throughout VCH by establishing a quality management system and aligning systems to enable this important work.

A member of the Senior Executive Team, the VP works in partnership with leaders throughout the region to ensure clinical engagement in the design and implementation of a comprehensive quality strategy and integrates a holistic view of the organization’s quality system. They also provide leadership to VCH Steering and Board Advisory Committees in the areas of Patient Safety, Clinical Quality, and Accreditation, as well as provide insights and recommendations to the President & CEO and Board of Directors in the development of integrated strategic and operational planning for clinical quality and safety across VCH.

The ideal candidate is an innovative healthcare executive with experience leading the quality framework for a complex organization. Naturally humble and collaborative, the VP brings a proven track record of implementing creative clinical quality and safety initiatives to improve health services delivery and population health. Possessing exceptional analytical and critical reasoning skills, the ideal candidate excels at building partnerships and leading professional teams through significant organizational transformation.

If you are ready to take on this challenge, please forward your résumé and a covering letter to Shelina Esmail and Matthew Bell at www.pfmsearch.com.

Education & Experience

• Possess a level of education, training and experience equivalent to a medical degree including Doctor of Medicine (MD) or Nurse Practitioner (NP. DNP) and license/registration with the applicable Provincial regulatory body (CPSBC; BCCNM) or eligibility for the same; supplemented with a master’s level preparation in Health, Business Administration, or related health discipline, with fifteen (15) years’ clinical practice and senior leadership experience.
• Experience in developing, implementing, and evaluating service delivery systems (including acute, community and primary care) as well as leading major service integration and change, or an equivalent combination of experience and education.
• Experience evaluating complex healthcare systems, and building innovative, sustainable, quality services to support organizational strategy and drive key organizational initiatives.
• Certification in a recognized quality improvement program (e.g., Six Sigma, Lean, CPHQ, etc.) is preferred.

Knowledge & Abilities

• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Demonstrated track record of driving measurable improvements in clinical outcomes, patient experience, and operational efficiency.
• Possesses comprehensive expertise in quality and safety theory and experience in the application into program strategy and direction.
• Strong understanding of relevant accreditation standards, provincial legislation, health statutes and regulations.
• Demonstrated experience supporting the creation of an organizational vision and leading programs and teams both operationally and strategically.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
• Demonstrated knowledge of structures and leadership roles to support patient‐centeredness frameworks. 
• Collaborates effectively with internal and external partners to develop, manage, and evaluate programs and services considering patient/client needs, service delivery interrelationships and service potential.
• Maintains up-to-date knowledge of legislative policy development and processes of various levels of government to ensure well-informed decision-making.
• Uses strong leadership, strategic thinking, problem solving and innovation to develop effective strategies and ensure the attainment of goals and objectives.
• Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization.
• Continuously seeks to develop and improve service delivery standards and practices.
• Physical ability to perform the duties of the position.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.