Vancouver Coastal Health

Decision Support - Various Opportunities

Job Description

Job Title: Decision Support Roles
Work Site: VCH Decision Support Office - West 6th Avenue

Come join the Decision Support team at Vancouver Coastal Health (VCH)!



Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.


The Decision Support department delivers information and analytical/planning support to operational and clinical areas, including frontline leadership, the Senior Executive Team, the VCH Board and other decision makers at Vancouver Coastal Health.


Decision Support is composed of two primary functional areas:

  • Data Management and Reporting
  • System Improvement




We are actively hiring for the following Decision Support roles within Vancouver Coastal Health:

  • Junior Decision Support Advisor
  • Decision Support Advisor
  • Senior Decision Support Advisor
  • Health Systems Planning Advisor




We currently have a number of exciting roles available that focus on identifying, developing, implementing and maintaining an innovative response to the information needs of Vancouver Coastal Health.  In any of these roles you will have the opportunity to work on key projects which may include:


Clinical & Systems Transformation - CST - (CERNER implementation)

  • One of the largest healthcare projects in British Columbia’s history, this is a joint undertaking between three health organizations to complete a large-scale clinical system implementation covering multiple sites and modules.
  • Decision Support ensures ongoing reporting services at VCH by successfully delivering the Data Analytics component of the project.

Clinical & Systems Transformation Community

  • Implementation of analytics reporting and business intelligence in the community sector utilizing information from the PARIS information system.

Data Warehousing 

  • Ongoing projects related to the data warehouse including building technical infrastructure such as ETL routines, data quality frameworks/processes, data repositories, OLAP cubes and data visualizations.


System Improvement 

  • Support of operational improvements through the use of advanced analytics, complex modeling & planning/ forecasting and evaluation techniques.
  • Projects span the healthcare continuum from primary care to surgery and focus on providing information and insight in support of the implementation of our True North strategy.


Successful candidates will have the following qualifications and characteristics:

  • Master’s Degree in Health Informatics, Information Technology, Management Information Systems, Health or Business Administration, Computer Science/Engineering, Operations Research or related discipline.
  • LEAN and project management skills are an asset 
  • Good understanding of database technologies including T-SQL and different reporting tools
  • Proficiency or ability to quickly learn desktop analytical tools
  • Basic understanding of clinical systems and operations at a regional and hospital level 
  • Advanced analytical, critical thinking and problem solving skills
  • Highly motivated self-starter
  • Ability to operate at both a strategic and project level 
  • Strong interpersonal and verbal and written communication skills 
  • Proven ability to work effectively both in a team environment and independently


Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff – both current and prospective – have the opportunity and are supported to thrive.


To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.


VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.


To learn more about what it's like to work in Decision Support with VCH please visit Decision Support at VCH


Qualified applicants are encouraged to submit a resume and covering letter quoting competition # 136361-mhs

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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