Come work as a Manager, Human Resources & Labour Relations with Vancouver Coastal Health (VCH)!

Reporting to the Director, Labour Relations, the Manager, Human Resources & Labour Relations provides support for strategic initiatives in labour relations.  The Manager is responsible for developing, promoting and maintaining effective relationships and strategic partnerships with customers and key stakeholders; promoting positive employee relations; and ensuring consistency and standardization of policy and practices.  Ensures compliance with all legal, legislative and collective agreement requirements, supports understanding of Vancouver Coastal Health (VCH) business requirements, liaises with key internal and external stakeholders, and represents VCH and Employee Relation’s interests. This role will support the minimum Nurse-to-Patient Ratios (mNPR) initiative for VCH.

As a Manager, Human Resources & Labour Relations with Vancouver Coastal Health you will:

• Be reponsible for employee relations programs and services that are effectively planned and implemented at the CoC(s) level to ensure VCH-wide consistency, standardization, quality and timely service delivery.
• Be responsible for activities that promote enhanced employee relations, improved employee attitudes and healthy work environments.
• Foster strong customer/advisor relationships based on a thorough understanding of customer and business needs.
• Deliver expert guidance and advice to management on matters such as selection, labour relations, conflict resolution, performance management, change management, disability and absenteeism management, and essential services planning.
• Develop and implement appropriate employee relations training and developmental programs to meet VCH and Employee Engagement objectives.
• Lead, guide and supervise employee relations staff using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management).
• Monitor departmental budget as it relates to assigned areas of responsibility.
• Communicate and present to management on key issues and initiatives.
• Represent VCH’s interests in various internal and external forums and/or dispute resolution processes, and participate on relevant committees.
• Perform other related duties as assigned.

Education & Experience

• Baccalaureate degree in Business Administration or Human Resources Management from a accredited university.
• Seven (7) to ten (10) years’ recent related experience in human resources including a minimum of three (3) years’ generalist employee relations experience in a unionized environment and two (2) years’ supervisory experience or an equivalent combination of education, training and experience.
• Membership with the Human Resources Management Association of British Columbia (HRMA). CHRP is an asset.

Knowledge & Abilities

• Skilfully applies knowledge and technical proficiency in employee relation’s principles, practices, methods and processes and emerging trends.
• Uses a thorough understanding of applicable collective agreement language, legal and arbitral jurisprudence, employment/labour law and regulations, and formal/information methods of dispute resolution.
• Applies sound reasoning and draws appropriate conclusions in supporting decision-making.
• Understands customer business issues and develops both strategic and tactical solutions for achieving operational goals/objectives.
• Effectively team-builds and demonstrates a proven record of project management.
• Continuously seeks to develop and improve customer-service standards and practices.
• Communicates and interacts with, as well as supports effective partnerships with all relevant stakeholders.
• Negotiates and influences within a collaborative framework to resolve conflict.
• Physical ability to perform the duties of the position.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.