Vancouver Coastal Health

Social Worker 2 - Case Manager

Job ID 2024-122267
City North Vancouver
Work Location
Community Health-NS-Central Es
Home Health Case Management
Home Worksite
19 - North Shore Community
Additional Sites
West CHC
Labour Agreement
Health Science Professionals
400 - HS Professional HSA
Position Type
Job Status
Regular Full-Time
Standard Hours / Week
Job Category
Social Work
Salary Grade
Min Hourly
CAD $42.27/Hr.
Max Hourly
CAD $52.81/Hr.
Shift Times
Days Off
Rotating, Saturday, Stats, Sunday
Work Schedule Details
Every 4th Friday off.
Position Start Date
As soon as possible


The salary range for this position is CAD $42.27/Hr. - CAD $52.81/Hr.

Job Summary

Come work as a Social Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Social Worker with a Master's Degree to join the Home Health team in North Vancouver, BC in a Case Management capacity. Apply today to join our team!


As a Social Worker with the Home Health Team you will:

  • Provide case management services and clinical and consultative social work services to a select population of clients and families experiencing brittle support systems, family conflict, social functioning and mood and behaviour issues.
  • Conduct functional and psychosocial assessments, providing individual, family/care giver and group counselling services.
  • Maintain client records and attend interdisciplinary clinical/case conferences.
  • Identify applicable community resources for clients, contribute to the effectiveness and development of community resources and plan with clients for their care and support in accordance with their health needs and chronic disease and self care principles.
  • Provide continuity of care across the continuum by liaising with team members, develop/evaluate care plans, coordinate and implement clinical interventions, evaluate client outcomes based on client goals for care and coordinate ongoing care and supporting transition.
  • Consult, confer, and collaborate with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred education and research.



Home Health programs provide a range of health care and support services to people living in the community who have acute, chronic, palliative or rehabilitative health care needs.


Education & Experience

  • Master’s Degree in Social Work.
  • Three (3) years’ recent, related experience in case management working with geriatric clients and adults with chronic and acute illness or an equivalent combination of education, training and experience.
  • Current full registration with the British Columbia College of Social Workers.
  • Valid BC Driver’s License. Local area travel requires the use of personal vehicle.

Knowledge & Abilities

  • Demonstrated knowledge and demonstrated ability to apply intensive case management principles.
  • Demonstrated knowledge and demonstrated ability to apply chronic disease management and health promotion principles.
  • Demonstrated knowledge of case management practice within a client and family centred care model for clients with complex health care needs.
  • Demonstrated knowledge of Indigenous Cultural Safety Education.
  • Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
  • Demonstrated ability to conduct social and psychosocial assessments
  • Demonstrated knowledge of systems thinking as it relates to the social work process.
  • Demonstrated ability to utilize mediation, conflict resolution and counselling skills.
  • Demonstrated knowledge of evidence based practice related to care of clients needing supportive case management.
  • Demonstrated knowledge of other health disciplines and their role in client care.
  • Demonstrated knowledge of other health and community resources related to the care of clients and care givers.
  • Demonstrated knowledge of adult education principles, methods and tools.
  • Broad knowledge of research process and methodology.
  • Demonstrates ability to problem solve using sound judgment in applying critical thinking skills within safe limits of client care.
  • Demonstrated ability to provide leadership and work direction.
  • Demonstrated ability to teach, coach and facilitate clients and families/care givers/care givers individually or in group settings.
  • Demonstrated ability to develop and implement project action plans and accomplish objectives.
  • Demonstrated ability to work independently.
  • Demonstrated ability to work collaboratively as a member of a interdisciplinary team.
  • Demonstrated ability to effectively communicate orally and in writing.
  • Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families/care givers, and staff of outside agencies.
  • Demonstrated ability to effectively deal with conflict resolutions.
  • Demonstrated ability to adjust to new or unexpected events.
  • Demonstrated ability to plan, organize and prioritize work in collaboration with others.
  • Demonstrated ability in conducting psychosocial/functional environmental assessments.
  • Demonstrated skill and ability in the use of equipment, supplies and materials utilized in the provision of community based care service.
  • Basic computer literacy to operate a computerized client care information system.
  • Physical ability to carry out the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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