Come work as an Administrative Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Administrative Assistant to join the Chronic Disease Services team at the West Van Community Centre in West Vancouver, BC. and other North Shore Community sites as operationally required. Apply today to join our team!

As an Administrative Assistant with VCH, you will:

• Perform administrative/clerical support functions for a department and/or program.
• Screen and prioritize incoming materials.
• Supervise clerical staff as required.
• Act as a receptionist; answer telephone and greet visitors, determine nature of call/visit, take or relay messages or provide general information about program, services and/or other community resources or refer to others.
• Provide assistance with recruitment requests; complete information for posting purposes according to procedure when directed to fill vacancies.
• Provide assistance with monitoring and analyzing program budget.
• Process and/or monitor expenses.
• Perform word processing duties; draft forms, prepare/type letters, memos, and reports.
• Transcribe assessments, case reviews, progress notes and summaries.
• Assist with web-site maintenance and other communication strategies including resources and communication bulletin boards.
• Compile statistics, maintain timekeeping records, maintain departmental levels of stationery and make arrangement for building and/or office equipment maintenance and repairs.
• Maintain client charts.
• Schedule/arrange appointments/bookings for clients.

Education & Experience

• Grade 12.
• Office Administration Certificate plus three (3) years recent related experience or an equivalent combination of education, training, and experience.

Knowledge & Abilities

• Knowledge of general office procedures.
• Knowledge of medical terminology.
• Ability to type at 50 w.p.m.
• Ability to keyboard 6,000 keystrokes per hour.
• Ability to establish and maintain rapport with clients.
• Ability to communicate effectively/tactfully both verbally and in writing.
• Ability to compose business correspondence.
• Ability to plan, organize and prioritize.
• Ability to work under the pressure of interruptions and adapt to changes.
• Ability to problem solve and take initiative.
• Ability to work both independently and as a member of a multidisciplinary team.
• Ability to do basic mathematical calculations.
• Ability to operate related equipment.
• Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.
• Physical ability to perform the duties of the job.

This position works alongside a full time clinical assistant in support of multiple chronic disease programs that serve the North Shore community. Proficiency in working with multiple electronic charting systems (e.g., Profile EMR, Cerner, PARIS) is considered an asset. Interested applicants can review a copy of our referral form for a basic understanding of the programs we offer: https://vch.eduhealth.ca/media/vch/EF/EF.850.N67.pdf

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.