Vancouver Coastal Health

Program Assistant, Mental Health & Substance Use

Job Description

Job Title: Program Assistant, Mental Health & Substance Use
Work Site: Mental Health and Substance Use Administration, Joseph & Rosalie Segal & Family Health Centre - Vancouver, BC
Status: Casual
Start Date: As soon as possible
Salary: $23.72 per hour

0730-1530; 0800-1600; 0830-1630, 1000-1800; 1100-1900

Days off: Saturday, Sunday, and statutory holidays

Reference#: 134388-vkw


Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!

Vancouver Coastal Health is looking for a Program Assistant to join the Mental Health and Substance Use team at Joseph & Rosalie Segal & Family Health Centre. Apply today to join our team!


As a Program Assistant in Mental Health and Substance Use with VCH, you will:

  • Receive verbal/written referrals for new patients/clients, answer telephones and greet clients, coordinate patient appointments and respond to general inquiries.
  • Arrange meetings and attend departmental meetings to record notes or take minutes.
  • Set up and maintain filing systems, maintain timekeeping records and complete on-line purchase requisitions for equipment and supplies.
  • Type/transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.


Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.



Education & Experience

  • Grade 12, supplemented with courses in medical transcription and two years of recent related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

  • Ability to type 55 wpm.
  • Ability to deal with others effectively
  • Ability to communicate effectively both verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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