Vancouver Coastal Health

Medical Affairs Coordinator, Physician Recruitment and Credentialing

Job Description

Job Title: Medical Affairs Coordinator, Physician Recruitment and Credentialing

Work Site:

Physician Compensation - 601 West Broadway, Vancouver, BC


Start Date:



Regular Full Time

As soon as possible


Days off: Saturday, Sunday, and statutory holidays

Reference#: 131218-mhs


Are you the next Medical Affairs Coordinator at Vancouver Coastal Health (VCH)? Apply today to join our team!

Vancouver Coastal Health is looking for a Medical Affairs Coordinator to join the Physician Compensation team in Vancouver. In this position you will provide coordination of International Medical Graduates’ recruitment and confidential credentialing and privileging support for VCH Medical Affairs.


As a Medical Affairs Coordinator you will:

  • Be responsible for establishing and maintaining close working relationships with Medical Directors and leadership at the Communities of Care (CoC’s), current and prospective members of the VCH Medical Staff physicians, and representatives of the Ministry of Health and HealthMatch BC.
  • Maintain the integrity and confidentiality of all physician demographic and privileging information.
  • Interface with senior management staff and physicians in the course of performing duties including assisting with handling confidential complaints from medical staff members, responding to inquiries from medical staff regarding credentialing and privileging processes and procedures as well as connecting medical staff to the appropriate contacts.
  • Be responsible for maintaining related databases ensuring information is available throughout Vancouver Coastal Health (VCH).
  • Work closely with VCH Physician Relations, Community of Care (CoC) Medical Affairs offices and senior leadership team members.


Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.




Education & Experience

  • Graduation from a recognized administrative assistant/secretarial post-secondary program plus three (3) years’ of senior administrative support experience or an equivalent combination of education, training and experience.
  • Must have advanced word-processing, spreadsheet, database and presentation software skills.

Knowledge & Abilities

  • A sound knowledge of physician credentialing and privileging processes
  • Demonstrated customer-focused approach
  • Exercises considerable judgment, tact and discretion and preparing, disclosing and handling information of a confidential and/or sensitive nature.
  • Ability to develop effective relationships with VCH staff at all levels as well as with external agencies and physicians.
  • Excellent computer skills are essential.
  • Ability to manage change and handle conflict.
  • Works well independently and is self-directed.
  • Communicates in a compelling, professional, clear and understandable manner (both verbally and in writing) in order to represent the team’s interests with various stakeholders at all levels of the organization.
  • Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.
  • Ability to organize high volume workload and set priorities.
  • Independent and effective problem-solving and decision-making capabilities.
  • Practices care and thoroughness when maintaining, monitoring, calculating and summarizing data and other information.
  • Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.
  • Employs expertise in the use of current computer applications to create a variety of documents and presentations.
  • Physical ability to perform the duties of the position

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.


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