Vancouver Coastal Health

Program Assistant (Medical Office Assistant)

Job Description

Job Title: Program Assistant
Work Site:

COVID-19 Screening & Testing, Richmond Community Health Services - Richmond, BC

Testing site is within a 5 minute walk to Richmond Hospital

Status: Casual
Start Date: As soon as possible
Salary: $19.72 - $21.78 per hour

0830 - 1630 Monday to Friday, with casual shifts as required.

Days off: Saturday and Sunday

Reference#: 129149-smu


Come work as a Program Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Medical Office Assistant to join the COVID-19 Screening & Testing team with Richmond Continuing Health Services as a Program Assistant. Apply today to join our team!


As a Program Assistant with the COVID-19 Screening & Testing team in Richmond you will:

  • Administratively support a variety of programs within Home Health.
  • Verify and process referrals, receive phone calls, take messages, and greet and direct clients.
  • Schedule client appointments and meetings.
  • Perform data entry functions using relevant computerized systems.
  • Collate/generate statistical information, assemble files and charts, and maintain program supplies.
  • Provide transcription services and word process a variety of documents such as wait lists, discharge summaries, care plans, minutes of meetings and routine correspondence.


Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.



Education & Experience

  • Grade 12.
  • Medical Office Assistant Certificate.
  • Two (2) years’ recent related experience or an equivalent combination of the training and experience.

Knowledge & Abilities

  • Working knowledge of office procedures
  • Ability to operate a multi-line switchboard/phone system
  • Ability to keyboard 5,000 keystrokes per hour.
  • Business writing skills.
  • Knowledge of Medical Terminology.
  • Knowledge of basic accounting principles.
  • Demonstrated ability to work under pressure and to anticipate potential problems/conflicts and ability to take corrective action.
  • Ability to organize and prioritize.
  • Demonstrated ability to establish and maintain satisfactory work relationships with clients and team members.
  • Ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.
  • Ability to operate a variety of office equipment.
  • Basic computer literacy to operate a computer client care information system (PARIS), word processing, spreadsheet and internet/email software.
  • Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.