Come work as a Senior Director – Strategy, Operations & Advanced Analytics with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Senior Director – Strategy, Operations & Advanced Analytics to join the team. Reporting to the to the Executive Data and Analytics Officer, Decision Support, the Senior Director – Strategy, Operations & Advanced Analytics will lead a team that will be responsible for implementing VCH's analytical and data-driven strategic initiatives, overseeing advanced analytics, strategy development, data literacy, and operations, with a multi organizational lens. The ideal candidate will possess a blend of technical expertise, business acumen, and leadership skills, ensuring that the organization leverages data and analytics for optimal performance, growth, and innovation. This role will collaborate with key partners including executive leadership, clinical and operational leaders, Ministry, CIHI and other external organizations as well as counterparts in Provincial Health Services (PHSA), Providence Health Care (PHC) and other Health Authorities across the province. This work is aligned with VCH’s people-centred values and focused on advancing Indigenous Cultural Safety, anti-racism, equity, diversity, and inclusion. Apply today to join the team!

As a Senior Director – Strategy, Operations & Advanced Analytics with Vancouver Coastal Health you will:

Oversees the provision of the following across the organization:

Advanced Analytics:

• Oversees the consistent development and deployment of predictive, prescriptive, and statistical models.
• Leads a team of data scientists who are responsible for transforming and interpreting large and complex data sets.
• Drives the utilization of emerging analytical techniques, technologies, and tools to improve efficiency and further the advance analytics strategies within the organization

Strategy:

• Influences strategy through data-driven insights and recommendations.
• Partners with cross-functional teams to develop data-driven strategic initiatives that drive business growth and operational excellence.
• Ensures that analytics findings and recommendations are integrated into business planning and execution.

Data Literacy:

• Fosters a data-driven culture by leading educational initiatives aimed at increasing organizational data literacy.
• Collaborates with HR and department heads to design and deploy VCH’s data literacy training programs.
• Serves as a subject matter expert and resource for teams across the company seeking to leverage data in their roles.

Operations:

• Champions agile methodologies within the analytics team, ensuring swift response to changing business needs and priorities.
• Explores and implements Robotic Process Automation (RPA) solutions to streamline operational processes as well as other process improvement software.
• Designs and executes staff education programs to ensure a high level of competency in modern analytical tools, techniques, and best practices.
• Responsible for developing and maintaining the intake process for the department to ensure consistency and prioritization.

Innovation and Research:

• Leads and fosters a culture of innovation, encouraging teams to explore and ideate beyond conventional boundaries.  This includes reviewing new software and integrating all tools across the department and other parts of the organization.
• Develops, implements and oversees research data centre to ensure we stay at the forefront of industry advancements and technological breakthroughs.
• Partners with external research entities, universities, or think tanks to drive collaborative innovation.

Education & Experience

• Master’s Degree in Health Information Sciences, Business Administration or other relevant discipline.
• Ten (10) to fifteen (15) years’ recent, related progressive leadership experience in the designated area or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Experience with systems thinking, planning, systems development, systems design, leadership development, succession planning, organizational development and building community under adverse conditions within a large complex organization.
• A visionary strategic leader with the ability to inspire and motivate teams with strong stakeholder management skills.
• Data Science and ML: In-depth knowledge of data science, machine learning, and deep learning concepts.
• AI Technologies: Familiarity with a wide range of AI technologies, including natural language processing, computer vision, reinforcement learning, and more.
• Experience in implementing advanced analytical models and algorithms.
• Expertise in statistical analysis and hypothesis testing, A/B testing and experimentation methodologies.
• Ethics and Compliance: - Awareness of ethical considerations and responsible AI practices, including data privacy and bias mitigation.
• Change Management – Experience in guiding departments through cultural and organizational change
• Experience in working in an agile environment at a large scale (multiple teams)
• Excellent communication skills to articulate complex technical concepts to non-technical stakeholders.
• Strong strategic thinking, problem-solving skills, and a track record of executing data-driven strategies.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

If you have any questions, please reach out to Orlando Cerrato, Manager Talent Acquisition at executivecareers@vch.ca.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.