Vancouver Coastal Health

  • Medical Office Assistant

  • Job Description

    Job Title: Medical Office Assistant (MOA)
    Work Site: North Shore Urgent Primary Care Centre (UPCC), Central Community Health Centre - North Vancouver, BC
    Status: Casual
    Start Date: As soon as possible
    Salary: $20.16 - $22.11 per hour
    Hours: 0700-1500/0900-1700/1300-2200, with casual shifts as assigned
    Reference#: 122767-eag

    Are you the next Medical Office Assistant at Vancouver Coastal Health (VCH)?

    Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the North Shore Urgent Primary Care Centre. Apply today to join our team!


    As the Medical Office Assistant at the North Shore Urgent Primary Care Centre (UPCC) you will perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.



    Urgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department – this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers.

    UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it.


    Education & Experience

    • Grade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.

    Knowledge, Skills & Abilities

    • Demonstrated knowledge of clinical policies, procedures and objectives.
    • Demonstrated knowledge of community resources and agencies.
    • Demonstrated knowledge of office procedures.
    • Business writing skills.
    • Knowledge of medical terminology.
    • Demonstrated ability to perform basic medical tests and accurately record results in medical files.
    • Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.
    • Demonstrated ability to keyboard 5,000 keystrokes per hour.
    • Demonstrated customer service and communication skills.
    • Physical ability to perform the duties of the position.
    • Demonstrated ability to work independently and within a team.
    • Demonstrated ability to prioritize and organize workload and meet deadlines.
    • Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.
    • Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.
    • Demonstrated skill in using a variety of office equipment and computer software programs.

    The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

    Only short-listed applicants will be contacted for this posting.

    ***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.


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