Vancouver Coastal Health

  • CST Business Support Analyst

  • Job Description

    Job Title: CST Business Support Analyst
    Work Site: CST Project Office - 590 West 8th Avenue, Vancouver, BC


    Start Date:




    Temporary Full Time

    As soon as possible

    0830-1630, with Saturday, Sunday, and statutory holidays off. This position may include 24hr support, some weekends, on call rotations, some travel, and multiple sites.

    Reference#: 122146-mhs

    Come work as a Business Support Analyst with Vancouver Coastal Health!

    Vancouver Coastal Health (VCH) is looking for a Business Support Analyst to join the Clinical & Systems Transformation (CST) project team. As a Business Support Analyst at VCH you will:

    • Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.
    • Through knowledge of the health system, document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.
    • Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision.

    About the Clinical & Systems Transformation (CST) Project


    The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations.



    Education & Experience

    • Bachelor’s Degree in Business Administration, Clinical Informatics or related discipline, plus a minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.
    • Master’s degree preferred.

    Knowledge & Abilities

    • Superior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues.
    • Highly developed business writing and verbal communication skills with the ability to document work appropriately.
    • Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.
    • Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.
    • Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
    • Technical writing experience is considered an asset.
    • Knowledge of information technology applications and outcomes achieved through new platforms
    • Demonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.
    • Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
    • Physical ability to perform the duties of the job.

    Please note

    • The duration of this temporary position is until approximately November 2020.
    • A resume is required to apply to this posting.
    • Hours of Work may vary due to project requirements.

    Only short-listed applicants will be contacted for this posting.

    ***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.


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