Vancouver Coastal Health

  • Clinical Operations Supervisor

  • Job Description

    Job Title: Clinical Operations Supervisor
    Work Site: Combined Medical-Surgical - Powell River General Hospital - Powell River, BC
    Status: Casual
    Start Date: As soon as possible
    Salary: $44.12 - $53.18 per hour
    Hours: Various
    Reference#: 120692-jta




    On the Sunshine Coast of British Columbia, where endless green mountains meet sheltered Pacific Ocean waters, Powell River provides a stimulating blend of outdoor adventure and cultural amenities. Originally founded as a resource extraction centre - once home to the world's largest pulp and paper mill - Powell River now offers adventurers countless opportunities for kayaking, canoeing, rock climbing, golfing, boating, hiking, biking, fishing, and scuba diving. This area is host to world-class art galleries, tremendous dining opportunities, and memorable events and festivals.

    On the doorstep of both Vancouver and Vancouver Island, the Powell River region offers an array of experiences for travelers of all kinds, no matter the season. Experience the legendary Sunshine Coast Trail and Powell Forest Canoe Route, rock-climb the Eldred Valley, snowshoe in the Knuckleheads; this is the adventure destination you've long been waiting for.


    Administrates/oversees and provides supervision to designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work practices, workload and staffing issues. Conducts Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor. Recruits, hires, selects, mentors and retains staff.

    Oversees all aspects of patient care delivery and the daily activities of designated programs/areas. Liaises with key stakeholders on the achievement of quality indicators and program goals and objectives. Ensures a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and patients. Quality patient care is supported through a patient/family centered care model in accordance with established standards of professional practice and the vision and values of the organization.

    Practices within the context of a client and family centered care model, and in accordance with the British Columbia College of Nursing Professionals (BCCNP) standards of practice and Code of Ethics for registered nurses.


    Education & Experience

    • Current practicing registration as a Registered Nurse with the British Columbia College of Nursing Professionals (BCCNP).
    • Baccalaureate in Nursing.
    • Five (5) years recent related experience in an appropriate area of clinical practice within a large complex health organization.
    • Strong facilitation, conflict management and resolution skills that include three (3) years supervisory leadership experience or equivalent combination of education, training and experience.
    • Experience using a variety of software applications including presentation, word processing, spreadsheet and databases.

    Knowledge & Abilities

    • Comprehensive knowledge of issues in relevant service area including current trends, best practices and modalities of treatment.
    • Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member within a complex multidisciplinary setting.
    • Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups.
    • Utilizes strong critical thinking skills when making decisions, resolving issues/conflict.
    • Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and guide others in resolution of conflict issues.
    • Demonstrated ability to manage and resolving conflict.
    • Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
    • Ability to maintain a high level of professional confidentiality.
    • Demonstrated ability to provide clinical and administrative supervision and consultation.
    • Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
    • Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
    • Demonstrated organizational and planning skills.
    • Demonstrated ability to set priorities, organize work, and meet deadlines.
    • Demonstrated ability to operate related equipment.
    • Physical ability to perform the duties of the position.
    • Demonstrated skill in CPR techniques.
    • Advanced computer literacy to operate a computerized client care information system and word processing, spreadsheet, databases, Internet and e-mail software.

    This posting has been posted internally and externally concurrently. External applicants will be considered after internals.


    The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

    Only short-listed applicants will be contacted for this posting.

    ***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

    Thank you for your interest in Vancouver Coastal Health.


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